Openfolde Belfast, Northern Ireland, United Kingdom3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from OpenfoldeJoin our growth journey as an Ecommerce Manager!Are you ready to take the reins of a fast-moving ecommerce operation and help shape the future of a thriving business? We’re on the lookout for a dynamic, data-driven and creativeEcommerce Managerto lead our online strategy and drive exceptional customer experiences.Why you'll love this role:Make an impact: You’ll be at the heart of our digital growth, owning the ecommerce strategy for your brand and delivering results that matter.Innovation and autonomy: We’re growing fast and open to bold ideas. You’ll have the freedom to experiment, optimise, and innovate.Collaborative culture: Work alongside passionate teams in marketing, product, and operations who are all committed to success.Career growth: As we scale, so will your opportunities. This is a role with real potential to evolve and expand.What you'll be doing:Leading the day-to-day management of our ecommerce platformsDriving online sales through smart merchandising, promotions, and UX improvementsAnalysing performance data to uncover insights and opportunitiesCollaborating on digital marketing campaigns and SEO strategiesEnhancing the customer journey from first click to final checkoutWhat we're looking for:Proven experience in ecommerce management (B2C or D2C preferred)Strong commercial acumen and a love for dataA creative mindset with a passion for customer experienceHands-on experience with ecommerce platforms (e.g. Adobe Commerce, Shopify, WooCommerce etc.)A proactive, can-do attitude and a desire to grow with the businessIf you have significant experience in growing an ecommerce business, are commercially savvy, able to work in a culture of continuous improvement, are a creative type, love change and like to be busy, then we would love to hear from you.This is a brand leadership role in our ecommerce team, working with and reporting directly to theGroup Ecommerce and Digital Manager, a small team of specialists who work closely together to drive business growth.This unique role offersvaried and challenging work with huge scope to develop Lawnsmith’s digital strategy and drive its success.We value the collaboration, energy, and connection that face-to-face working brings, while still supporting flexibility.This role is office based with the option to work from home one day a week after a probationary period.Key responsibilities:Develop and deliver a comprehensive end-to-end ecommerce growth strategyDrive profitable growth for Lawnsmith while supporting wider group objectivesBe hands-on: balancing strategy with execution, with some support from colleagues and agency resourcesOptimise customer journeys through UX and CRO, using insight-driven improvementsMaximise multi-channel sales growth across SEO, PPC, paid social, email, and emerging platformsManage, scale, and where appropriate launch ecommerce marketplacesAdopt a data-led approach, producing analytical reports that drive strategic insightsIdentify, implement, and manage business intelligence tools for advanced reportingCoordinate closely with our team and provide cross brand support, collaboration is key within our business, while you will be the key driver of your primary brand you will also provide and receive support to all our brandsDevelop and manage customer acquisition and retention strategies to drive quality traffic, sales, brand awareness and build loyaltyManagemarketing budgets effectively to deliver strong ROASOversee website merchandising to ensure intuitive navigation and seamless transactionsContribute to customer service support during peak periods, ensuring all team members stay connected with customers and provide additional support during peak trading periodsAdhere to company policies and procedures, including Equal Opportunities and Harassment PolicyTo perform any other duties as may reasonably be required from time-to-timeYou must be able demonstrate:We don’t need you to be an expert on everything, but these are the must haves:At least 4 years’ experience working within an ecommerce brand where the data proves growthMinimum 2 years in management or leadership role within ecommerceEcommerce and digital marketing expertise, ability to demonstrate expertise in at least three key areas including but not limited to;Content creation, Email marketing, SEO, PPC,Influencer Marketing, Social media marketing (organic and paid),CRO and UXA professional, self-motivated individual who thrives in fast-paced and high-pressure environmentsProactive and resourceful, with strong problem-solving skillsClear and confident communicator, both verbally and in writingHighly organised, with the ability to prioritise effectively and meet deadlinesMeticulous attention to detail, ensuring accuracy in all workCurious and passionate about continuous learning, staying up to date with the latest digital marketing trendsAnalytically minded, able to interpret data and produce insightful reportsCreative thinker who can translate brand identity into engaging digital contentIt would be nice if you had:Alongside the core skills and experience, there are a few qualities that we know help people thrive in our business. These aren’t essential;Working knowledge of Adobe Commerce (Magento) or similarOther ecommerce channelsDigital PRSMS MarketingCanva/similar graphic softwareMarketplacesVideo recording and editingWhat’s it like to work with us?OurWays of Beingdefine the culture of how we work and how we succeed together. From day one, you’ll be immersed in these behaviours and encouraged to live them every day.Be Your Brilliant BestChampion your own growth, embrace self-improvement, and bring your best self to work every day. Build your capability, strengthen your resilience, and shine in everything you do.Inspire and Lift Each OtherWe’re stronger together. Support your teammates with empathy, celebrate their wins, and bring a great attitude to every interaction. Together, we create a workplace that lifts everyone up.Stay curious, be bold, and keep learning. Share your expertise, explore new ideas, and take brave steps forward. With training and development at your fingertips, your growth is in your hands.Who we areWe’re a small company with a lean team, which means not everything is always neatly mapped out. You’ll need to be comfortable with ambiguity, able to prioritise what’s important, and ready to play an active role in shaping change.We’re looking for people who take ownership and get things done, not those who try to stay under the radar or put in the minimum. We’re committed to being a great employer, and in return we expect everyone to contribute fully and work in line with how we operate as a team.We believe in continuous improvement, which means change is a constant part of how we grow. We look for people who embrace change with a positive mindset, seeing it as an opportunity rather than something to resist.We believe feedback is essential for growth, so we foster a safe environment where it can be given and received constructively. We encourage everyone to take feedback on board and use it to improve, this is not the right environment for those unwilling to adapt.We’ll support and nurture you, but we also need you to show initiative, tackling problems, embracing challenges, and getting things done.We have no room for ego, everyone is here because they bring value, and all voices are heard and respected.More about usFounded in 2003 and 2015 respectively, Lawnsmith and The Grass People are two of the UK’s leading lawncare ecommerce brands. Built on quality, expertise, and a passion for great customer service, our products have earned a loyal following and a vibrant community of garden lovers. Over the years, our brands have been featured in BBC, Elle, The Guardian, The Times, The Express, Country Living, and more — a reflection of the trust and recognition we’ve built in the market.We are part of the wider Openfolde group, a 200 year company founded in Belfast, so we have well established roots and offer security in these changing times.What you can expect when you join us:Working hours - 36.25 hours per week32 days holiday (including statutory days) increasing with years’ service, pro-rata for part time employeesExcellent pension company contributionsHigher than average death in service paymentComprehensive training and development to get you up to speed in your role and beyondThe opportunity to grow your career and develop personallyLong service holidays and awardsA bright modern office with collaborative spaces and employee social areasOn-Site GymCycle to work schemeSecure internal bicycle parkingStaff showersBreak-out area with gamesFree tea, coffee, and fruit on all sitesAt the end of your probationary period, you will have access to:Health cash planOur benefits platform, with hundreds of discounts, rewards, and offersThis role is office based, with the option to work from home one day a weekSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing and SalesReferrals increase your chances of interviewing at Openfolde by 2xBelfast, Northern Ireland, United Kingdom 3 days agoBelfast, Northern Ireland, United Kingdom 2 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr