OverviewSenior Business Analyst - Front Office Marketing and InnovationLocation: Glasgow, G2 5AD / HybridSalary from £38,442Closing Date: Wed 22nd OctResponsibilitiesDocument existing business processes and workflows and translate business requirements into functional requirements for technical teams.Collaborate with business stakeholders, developers, and testers to drive forward system and process improvements.Provide robust and innovative solutions to meet the fast-moving needs of the business.Configure and test solutions in line with the business requirements.Manage multiple stakeholders and priorities.Skills & RequirementsBachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.Basic working knowledge of Python or PowerBI.Excellent communication and the ability to explain complex problems.Eager to learn and share knowledge across diverse teams.Positive thinking and creativity.Preferred QualificationsMaster’s degree in Computer Engineering, Computer Science, or relevant technical field.Knowledge of requirement gathering and process mapping.Experience of the full software delivery lifecycle including the use of Agile methodology.Experience of working with Genesys or another customer contact solution.What’s In It For YouAs well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.Benefits36 days annual leaveHoliday Purchase – extra annual leaveShare SchemesPayroll Giving and Charity Matched FundingTechnology VouchersElectric Vehicle SchemesCycle to Work scheme and Public Transport Season Ticket LoansHealthcare benefit options including Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health AssessmentsLife Assurance (4x salary)Access to Savesmart financial wellbeing supportShopper and employee dealsWhy ScottishPowerScottishPower is part of the Iberdrola Group, a global utility company with a commitment to renewable energy and Net Zero targets. We value inclusion and diversity and provide reasonable support in our recruiting process for candidates with disabilities or neurodivergence.MobilityPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. #J-18808-Ljbffr