LocationGlasgow, G2 5AD / HybridSalary£38,442 and aboveClosing DateWed 22nd OctThe CompanyOur Customer Business provides energy to millions of households and businesses across the UK. At ScottishPower we want to do the right thing for our customers. We believe in fair pricing and offer a choice of tariffs to suit customer needs. We offer products that help our customers control and protect the energy in their homes and the flexibility to help customers manage their energy accounts today, tomorrow and in the future.About the JobScottishPower\'s Business Analysts play a key role in driving our roadmap of improvements to help deliver the best possible experience to our customers. As a Business Analyst, you work on a specific project critical to ScottishPower\'s needs with opportunities to switch teams and projects. You will act as the bridge between the business stakeholders and the software developers, ensuring that requirements are clearly defined, understood, and successfully delivered. We need our business analysts to be bright, inquisitive, and passionate about building relationships and solving problems. This is an exciting opportunity to join a growing team, who are using cutting edge technology to solve real business problems.ResponsibilitiesDocument existing business processes and workflows and translate business requirements into functional requirements for technical teams.Collaborate with business stakeholders, developers, and testers to drive forward system and process improvementsProvide robust and innovative solutions to meet the fast-moving needs of the businessConfigure and test solutions in line with the business requirementsManage multiple stakeholders and prioritiesSkills & RequirementsMinimum qualifications:Bachelor\'s degree in Computer Science, similar technical field of study, or equivalent practical experience.Basic working knowledge of Python or PowerBIExcellent communication and the ability to explain complex problemsEager to learn and share knowledge across diverse teams.Positive thinking and creativityPreferred qualifications:Master\'s degree in Computer Engineering, Computer Science, or relevant technical field.Knowledge of requirement gathering and process mappingExperience of the full software delivery lifecycle including the use of Agile methodologyExperience of working with Genesys or another customer contact solutionWhat\'s in it for youAs well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we\'ll double match your contribution up to a company contribution of 10%.At ScottishPower, we believe it\'s the little things we do in life that make a big difference. From helping you look after your family\'s wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That\'s why our benefits include:36 days annual leaveHoliday Purchase - perfect your work/life balance with extra annual leaveShare SchemesPayroll Giving and Charity Matched FundingTechnology Vouchers - save more and spread the cost of your technology purchasesElectric Vehicle Schemes - to help you transition to green/clean drivingCycle to Work scheme and Public Transport Season Ticket LoansHealthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health AssessmentsLife Assurance (4x salary)Access to Savesmart financial wellbeing supportPlus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and moreWhy ScottishPowerScottishPower is part of the Iberdrola Group, one of the world\'s largest integrated utility companies and a world leader in wind energy. We are committed to generating all of our energy from renewable resources and investing in the energy infrastructure of the future. We are at the forefront of the journey to Net Zero and invest over £6m every working day to make this happen. We offer diverse opportunities and a commitment to invest in our own internal talent, providing real career opportunities within a global organisation.Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you\'ll fit right in.ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. #J-18808-Ljbffr