OverviewThe Titanic Hotel Belfast, part of the Harcourt Collection, is recruiting a Sales and Marketing Manager to join our award-winning team. We are looking for a proactive team leader that thrives in driving revenue and is passionate about the hospitality industry.The Sales and Marketing Manager is responsible for maximising sales, driving the hotel brand, and overseeing the day-to-day running of the Sales and Marketing function of the hotel. This includes managing the sales, marketing, events, and revenue teams, harmonising the culture and brand, continuously driving standards, guest experience and revenue of Titanic Hotel Belfast.LocationTitanic Hotel Belfast, 8 Queen’s RoadMain Responsibilities and Key TasksWorking with the General Manager, Revenue Manager, Group Marketing Manager and Group Director of Sales and Marketing to deliver strategic business plans, including an annual sales and marketing plan aligned with hotel objectives and budgetManage the Revenue, Sales, Marketing and Events teams, driving individual development, achieving KPIs, team goals and revenue targets, and establishing a positive and cohesive team cultureDrive revenue across all segments, achieving revenue targets; identify new business, secure groups, contract transient accounts, and develop established key accountsAttend and manage the sales and marketing team’s attendance at tradeshows, industry events, host FAM and press trips, and arrange client hotel events; some international travel may be requiredManage sales and marketing expenses and forecasts in line with hotel expectationsWork closely with the GDOSM and the Sales and Marketing Executive to ensure key campaigns, brand, advertising and marketing strategies are adhered to, including reputation management onlineComplete monthly, weekly, and annual reporting as requiredCollaborate with Revenue Manager and General Manager to create up-to-date forecasts throughout the yearStay up to date with market trends, competitors, tourism body initiatives and relationships; review and amend strategies accordinglyDemonstrate thorough knowledge of Sales and Marketing processesDirect, lead, train, motivate and develop the team; foster a cooperative and competitive team spiritExperience working with revenue management, sales, and marketing teams in collaborationExcellent communication and presentation skills, both orally and in writingSolid understanding of marketing toolsStrong interpersonal skills and ability to work in a teamAbility to meet deadlines, be proactive and flexible when requiredStrong organisational skills with the ability to self-prioritiseGuest-centric mindset with understanding of internal and external customer needsFamiliarise with our Core Values TITANIC and expected behavioursThorough knowledge of and adherence to relevant regulations including: Fire, Health and Safety, First Aid procedures; willingness to undertake special duties outside routine as requiredMinimum RequirementsAny combination of education, training or experience that provides the required knowledge, skills, and abilitiesAt least 3 years’ experience as a Sales ManagerExperience in the hospitality industryGood written and verbal EnglishValid driving licencePreferred RequirementsDegree level educationAny combination of education in hospitality management, business, sales, revenue, and/or marketingBenefits/Why Titanic Hotel BelfastHistoric Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, the Titanic’s design hubCommitment to Employee Growth: Opportunities for professional development and career advancementInclusive Culture: Diversity and inclusion are central to our ethosCompetitive Benefits: Competitive salaries and a range of employee benefitsPassion for Service: Focus on outstanding service and guest experiencesSustainability Focus: We prioritise sustainability in operationsClosing DateThursday 30th October, 2025Contract TypeFull-timeSalaryBased on Experience #J-18808-Ljbffr