Overview

We’re on a mission to make money work for everyone. We’re moving away from the complicated and confusing ways of traditional banking. Our product offering has grown in the UK over the last 10 years and includes personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards, with more coming. UK customers can also save, invest, and combine their pensions with us. With our hot coral cards, get-paid-early feature, financial education on social media, and award-winning customer service, we have a track record of creating magical moments for our customers. We’re not about selling products—we want to solve problems and change lives through Monzo.

London (UK) | £78,000 - £98,000 + Benefits

About us:

We’re here to make money work for everyone and we’re doing things differently. Banking should be clear and accessible. Our community suggests features, tests the app, and provides feedback so we can build something everyone loves. We’re focused on solving problems, not just selling financial products, and we aim to change lives through Monzo.

What we’re looking for:

We’re looking for a Senior Product Marketing Manager who will focus on small businesses (less than 20 employees) and, in particular, launch a brand new product in Business Payments. You’ll help build market insight, product strategy, value propositions, positioning & messaging, and GTM strategy that helps businesses get paid while delivering a delightful card payments experience. You’ll partner with senior leaders in product and commercial roles and join very early in the team, translating ambiguity into structure and momentum.

What you’ll be doing

• Making products that people want. Product Marketers work within product squads. Your objective is to increase the number of customers using our products, and your key output is the quality of the products we ship.
• Lead market intelligence and insights: Own competitive research, market trends, segmentation, personas, and ideal customer profiles. Work with researchers to ensure product teams deeply understand target customers and know how to win in the market.
• Shape strategic direction: Contribute to high-impact product strategy discussions, defining the future of offerings like business payments and other core B2B solutions.
• Craft compelling positioning and messaging: Develop clear, differentiated value propositions and test messaging to drive awareness, interest, and conversions in target B2B segments.

You should apply if

• You are a seasoned product marketer with deep B2B payments experience, or you have adjacent experience in product management, product strategy, etc.
• You know how great products are made. You have experience in making things that people love (or at least use a lot). This doesn’t have to be in tech or banking; apply if you’ve helped create great products.
• You know what great positioning looks like. You have a track record of writing and validating compelling product positioning and creating clarity and differentiation with words and images.
• You know what great market intelligence looks like. You’re good at understanding the world and using that knowledge to inform decisions. You get customer insight from any source and can analyse different data types.
• You’re comfortable working in complex environments. You have experience on hard problems or in fast-paced, dynamic teams and can cut through complexity quickly.
• You’re happy being accountable for results. You have a track record of achieving ambitious business results and prioritise your work for maximum impact.

The Interview Process

Our interview process involves three main stages:

• Recruiter Call (30 mins)
• Initial Call (30 mins)
• Case Study Review Call (45 mins)
• Two final interviews via Google Meet (each 45 mins)

Our average process takes around 3–4 weeks, but we will work around your availability. If you have questions or want to discuss reasonable adjustments ahead of or during the application, please contact us at the address below.

You will have the chance to speak to our recruitment team at various points during your process. Please email business-hiring@monzo.com with any questions.

What’s in it for you

Salary is £78,000 - £98,000 plus stock options. This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office-based and home working, or on a fully remote basis. We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. A learning budget of £1,000 a year for books, training courses and conferences. And much more—see our full list of benefits.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re committed to supporting all of our people to grow at Monzo. We foster an inclusive environment and encourage everyone to do the best work of their lives. You can read more in our blog, the 2024 Diversity and Inclusion Report, and the 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at the application stage.