Marketing Operations Specialist

12 + Month Contract £245 - £315 Rate to Umbrella Hybrid / West London - (4 days pw in Hammersmith)

We are seeking a Marketing Operations Specialist / Associate / CRM Communications Specialist with ideally 3-4 years' experience in marketing operations in a similar lifecycle communications campaign delivery role. Experience should include CRM tools, ideally Braze (or SFMC also considered). Looking for someone focussed on build, test and deploy (not strategy), ideally with a background in large-scale big brand environments such as subscription video, other subscription, retail, ecommerce, travel or gaming etc.

This is to join a collaborative, detail-oriented team within a global organisation, delivering large-scale customer lifecycle messaging campaigns across multiple markets. This role offers the opportunity to contribute to high-visibility campaigns at scale, with a focus on execution, quality, and precision whilst ensuring every communication is built, reviewed, and deployed flawlessly to customers across EMEA.

Key Responsibilities

Build, QA, and deploy customer lifecycle messages across email, push, SMS, and in-app channels. Work from pre-built HTML templates, ensuring campaigns are accurate and compliant. Manage a portfolio of multiple campaign briefs simultaneously, prioritising effectively. Peer-review campaign builds from colleagues to maintain consistency and quality. Moni...