CRM Marketing Operations Specialist

Role: CRM Marketing Operations Specialist Industry: Media & Entertainment Specialism(s): CRM, Messaging, Braze, AEM, Quality Assurance, CRM Lifecycle Comms, Solution Design, Push, In-App, SMS Type: Contract, Inside IR35 Location: London (Hybrid) Pay Rate: £250 - £305 per day Start: October 2025

CRM Marketing Operations Specialist

CPS Group UK are delighted to be working with a leading brand to appoint a CRM Marketing Operations Specialist to enable marketer strategies through knowledge and execution of messaging channel end-to-end solutions

The CRM Marketing Operations Specialist is accountable across the messaging life cycle, from solution design to build and deployment, to understanding the impact of the campaign. The role is critical to ensuring high-quality user experience through a rigorous quality assurance approach and peer feedback.

Role Requirements

* Build, test and execute CRM messages across the entire customer life cycle * Continually drive messaging optimization and best practice adoption * Run A/B and multivariate tests * Coordinate with marketing teams to create and manage the end-to-end marketing campaign process * Create and manage project plans with clearly defined deliverables and resources * Within the team, coordinate CRM workstreams and prioritise effectively * Track and communicate CRM messaging progress

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