Overview

Marketing Operations Manager role at Vodafone

Vodafone is transforming its marketing operations and creative ecosystem. The Marketing Operations Manager will act as a catalyst for change, shaping and continuously optimizing the transformation strategy and ensuring its successful execution.

What You’ll Do

Vodafone is transforming its marketing operations and creative ecosystem. The Marketing Operations Manager will act as a catalyst for change - playing a pivotal role in shaping and continuous optimisation of the transformation strategy and ensuring its successful execution.

To thrive in this role, you will need a strong understanding of the entire creative value chain – creative development & production gained in either client-side or network agency environments. You should excel in a fast-paced, high-demand environment, building strong partnerships, and influencing stakeholders across Group functions and local markets.

• Drive Marketing Transformation: Act as a catalyst for Vodafone’s marketing operations and creative ecosystem transformation, contributing to shaping and continuously optimizing the strategy, while ensuring seamless execution
• End-to-End Creative Operations: Work with agencies and markets to ensure processes are efficient, scalable, enabling high-quality creative output for the full creative value chain—from concept development to production, insights & learning implementation
• Digital & Content Production Excellence: Lead the integration of digital-first approaches in advertising and content production, including digital creative quality measurement to drive effectiveness
• Performance & Continuous Improvement: Own track KPIs for creative and operational effectiveness, using insights to drive continuous improvement and deliver greater efficiency and impact
• Technology, AI & Automation: Champion the adoption of emerging technologies, including AI and automation, to enhance creative quality, speed to market, and optimize production workflows
• Cross-Market & Cross-Functional Collaboration: Build strong partnerships across Group functions, local markets, and external agencies to align priorities, influence stakeholders, and embed new ways of working
• Agility & Change Management: Foster a culture of agility, innovation, and accountability within marketing operations, guiding teams & markets through change

Who You Are

• Strategic & Future thinking: Ability to shape and implement a long-term vision for marketing transformation, with a proven track record of driving projects and delivering impact; Marketing Operations expertise in end-to-end operations, creative and production workflows
• Digital-First Mindset: Expertise in digital advertising and content production, with a focus on integrating digital-first practices and measuring effectiveness (familiarity with tools like CreativeX/VidMob is beneficial but not essential)
• Analytical & Insights-Driven: Strong data skills to define, track, and interpret KPIs and drive performance improvements
• Technology & Innovation Orientation: Curiosity for emerging technologies, ability to apply AI, automation, and new tools to modernize workflows
• Collaboration & Influencing: Ability to build trusted relationships across functions and agencies; align diverse stakeholders
• Agility & Change Management: Resilient and adaptable in fast-paced environments; able to guide teams through change and embed new ways of working

Not a perfect fit? Worried you don’t meet every criterion? Vodafone is committed to empowering people and creating a workplace where everyone can thrive. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, you are encouraged to apply as you may be the right candidate for this role or another opportunity.

What’s In It For You

• Yearly bonus: 10%
• Annual leave: 28 days + bank holidays + option to buy/sell/carry over 5 days/year
• Charity days: 5 days/year
• Maternity leave: 52 weeks with detailed pay structure
• Private pension: You can contribute up to 5% with 2:1 Vodafone match up to 10%
• Access to private medical, private dental, free health assessments, share save scheme
• Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Who We Are

We are a leading international Telco, serving millions of customers. Vodafone believes connectivity is a force for good and can improve lives and the world when used responsibly. We are committed to diversity, equal representation, and making Vodafone a safe, valued, and inclusive place for everyone.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Vodafone application adjustments page for guidance.

Together we can.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Information Services, IT Services and IT Consulting, and Telecommunications

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