Join Us

At Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you'll do

Vodafone is transforming its marketing operations and creative ecosystem. The Marketing Operations Manager will act as a catalyst for change - playing a pivotal role in shaping and continuous optimisation of the transformation strategy and ensuring its successful execution.
To thrive in this role, you will need a strong understanding of the entire creative value chain - creative development & production gained in either client-side or network agency environments. Equally important will be your ability to excel in a fast-paced, high-demand environment, building strong partnerships, and influencing stakeholders across Group functions and local markets.

Specific profile headlines:
You will bring 3-5 years of industry experience with a solid background in marketing operations and creative delivery. As an integrated marketer, you will thrive at the intersection of creativity, technology, brand communications and media. Experience in digital advertising and content production is essential. You should also bring curiosity and some knowledge in embracing technologies and tools for the creative value chain such as automation/AI.

• Drive Marketing Transformation
  Act as a catalyst for Vodafone's marketing operations and creative ecosystem transformation, contributing to shaping and continuously optimizing the strategy, while ensuring seamless execution.
• End-to-End Creative Operations
  Work with the agencies and markets to ensure processes are efficient, scalable, enabling enable high-quality creative output in markets for the full creative value chain - from concept development to production, insights & learning implementation.
• Digital & Content Production Excellence
  Lead the integration of digital-first approaches in advertising and content production, incl. digital creative quality measurement to drive effectiveness.
• Performance & Continuous Improvement
  Own track KPIs for creative and operational effectiveness, using insights to drive continuous improvement and deliver greater efficiency and impact.
• Technology, AI & Automation
  Champion the adoption of emerging technologies, including AI and automation, to enhance creative quality, improve speed to market, and optimize production workflows.
• Cross-Market & Cross-Functional Collaboration
  Build strong partnerships across Group functions, local markets, and external agencies to align priorities, influence stakeholders, and embed new ways of working.
• Agility & Change Management
  Foster a culture of agility, innovation, and accountability within marketing operations, guiding teams & markets through change.

Who you are

• Strategic & Future thinking 
  Ability to contribute to shaping and implement a long-term vision for marketing transformation, while continuously optimizing processes to deliver measurable impact. Proven track-record of driving projects and creating impact through pragmatic problem-solving
  Marketing Operations Expertise - Strong understanding of end-to-end marketing operations, with the ability to design, manage, and continuously optimize creative and production workflows.
• Digital-First Mindset
  Expertise in digital advertising and content production, with a focus on integrating digital-first practices and applying robust measurement frameworks to ensure effectiveness. (familiarity with tools like CreativeX/Vidmob beneficial but no essential)
• Analytical & Insights-Driven
  Strong data and analytical skills with the ability to define, track, and interpret KPIs, using insights to drive performance improvements and operational excellence.
• Technology & Innovation Orientation
  Awareness and curiosity for emerging technologies, with the ability to work to apply AI, automation, and new tools to modernize creative workflows and accelerate speed to market.
• Collaboration & Influencing Skills
  Exceptional ability to build trusted relationships across Group functions, local markets, and agency partners; skilled at aligning diverse stakeholders around common goals.
• Agility & Change Management
  Resilience and adaptability in fast-paced environments, with proven ability to guide teams through change, foster innovation, and embed new ways of working.
  Overall: Highly organised, articulate and proactive. Passionate about digital, creative industries, and current social technologies. 

Not a perfect fit?

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave:  52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan 

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.