Craft, Creativity and Community – we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group’s go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a Marketing Manager to work with us to support our restaurants side of the business including Royal Opera House, Southbank Centre and RSA House.

Location: London - regular travel required to all 3 sites with flexibility to work a day from home

Rate of pay: £55,000 per annum + 10% performance based bonus

Working pattern: Monday-Friday, 40 hours per week

Overall responsibility for all marketing and comms for the bars, restaurants, and public events. Lead on the delivery of all day-to-day consumer messaging and the marketing across the 3 sites.

Key responsibilities and accountabilities

• Deliver on the annual brand marketing strategy, plans and projects
• Develop and implement comprehensive marketing strategies to promote
• Collaborate with cross-functional teams, including hospitality, sales, and finance, to align marketing efforts with overall business objectives
• Plan and execute marketing campaigns and events, both on-site and off-site, to drive brand awareness, foot traffic, and sales
• Oversee the site’s digital presence, including website, social media, and email marketing, to engage consumers and build brand loyalty
• Manage relationships with external partners, including agencies, suppliers, and media outlets, to maximise the impact of marketing efforts
• Monitor and analyse market trends, consumer insights, and competitor activity to identify opportunities for growth and differentiation
• Track and evaluate the performance of marketing initiatives, using data and analytics to measure ROI and optimise marketing spend
• Stay informed about industry developments, emerging trends, and best practices in food, drink and hospitality marketing, and apply learnings to enhance our marketing strategy
• Quarterly planning, review and reporting, including KPIs: to ensure work and projects remain on track across the marketing function, and there is the right involvement of the right people at the right time
• Risk management and helping to identify and mitigate potential risks to reputation and profitability of the business
• Be one of the external faces of the company, representing the brand at high level brand and/or industry events

Our Ideal Candidate:

• Strong strategic thinking, analytical skills, and creative problem-solving abilities
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
• A genuine interest in all things food, drink and hospitality
• Knowledge of London’s bars and restaurants, including new openings

What's in it for you?

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers