Marketing and Social Media Assistants build awareness and positive perceptions of the University's brand and increase student recruitment through the delivery of:Expert customer support and signposting online, face to face, by phone and email.Production of student recruitment-focused content both online and print.Expert advice provided to enquirers ranging from course information through to admissions processes.The team work in a customer-focused and professional way with internal and external stakeholders on behalf of Marketing and Student Recruitment. They must maintain accurate and comprehensive knowledge of accessing higher education and the products and services offered by the University of Northampton.The post holder will need to design and produce targeted content for social media, including writing copy using the University social media guidelines to ensure consistency of message, tone, look and feel throughout all social media activity. Content includes but is not limited to: blogs, monitoring and responding to enquiries on social channels, written posts and assets or photos, producing, editing and reposting content created by others and working with colleagues to ensure this has the reach to positively impact student recruitment.Marketing and Social Media Assistants must have excellent communication skills and the confidence to undertake tele campaigns. Excellent attention to detail and experience using a CRM system are essential.Educated to degree level or equivalent, or possessing relevant demonstrable experience in Marketing to a high standard.Qualification in marketing or related discipline is desirable.The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. We are an accredited Living Wage Foundation Employer and pay the real living wage, which is currently £24,309 per annum.We are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.Our ValuesInclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.Trust: We build relationships based on respect, transparency, and shared goals.Together, we are creating a future where our community, our work, and our impact truly make a difference. #J-18808-Ljbffr