OverviewAssistant Marketing and Campaigns Optimisation Manager – Co-opLocation: Manchester, England, United KingdomThis is a hybrid role, with 2 to 3 office days each week. You’ll be required to work from our Scunthorpe office one day a week, and for the remaining office days you can choose to work from either our Manchester or Scunthorpe office.Salary: Up to £48,000 plus great benefits (Work Level 6A).We’re looking for an Assistant Marketing and Campaigns Optimisation Manager to join Co-op Wholesale as part of the Customer Experience team. Since 1977, we’ve championed independent retailers to thrive with Nisa – and now, we’re entering a bold new chapter as Co-op Wholesale. It’s the same spirit, with bigger ambition: bringing the power of Co-op to more local businesses than ever. And with that, exciting opportunities are on the rise, like this one.We’ve set up a brand-new Customer Experience team to make a real difference for our varied wholesale customer base, including independent retailers, corporate partners and national accounts. This team is all about bringing focus, speed, and creating new ways of working. Getting the right messages to the right people and making sure our customers feel understood.ResponsibilitiesDevelop and implement segmentation and targeting strategies to improve campaign precision and effectivenessAnalyse engagement data, customer behaviours, and commercial outcomes to optimise marketing channelsCollaborate with Commercial, Insights, Digital and Central Ops teams to align on campaign strategyReview CRM data and onboarding flows to ensure segmentation accuracy and data integrityMonitor and report on campaign performance, identify opportunities for continuous improvementSupport the planning and delivery of marketing and comms campaigns that drive partner engagement and return on investmentChampion data-driven decision making across the Marketing and Digital team and the wider customer experience functionWhat this role requiresProven experience in marketing performance analysis, CRM, or campaign optimisationStrong analytical skills with the ability to interpret complex data and translate into actionable insightsExperience in customer segmentation and targeting within a B2B, Commercial or FMCG environmentA knowledge of customer insightWhy Co-op?If you have the skills that we need, we offer a competitive salary and great benefits package including 30% off Co-op branded products in our stores (and other discounts on Co-op products and services).An annual bonus (based on personal and business performance)28 days holiday (rising to 32 with service) plus bank holidaysA pension with up to 10% employer contributionsAccess to a subsidised onsite gym (at our Manchester HQ)Coaching and training to support your career developmentWagestream app – access to a percentage of your pay as you earnBuilding a diverse environmentWe’re actively building diverse teams and welcome applications from everyone. We can make reasonable adjustments to our recruitment process. We’re part of the Disability Confident scheme and will offer an interview to disabled candidates who meet the minimum criteria for a job.We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If you are invited to participate in the recruitment process, we’ll ask if you need any reasonable adjustments to enable your participation. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process and more about our commitments to diversity and inclusion at Diversity and Inclusion.Please note that we may close applications for this role early.As part of your application, you may need to complete an online assessment. This assessment typically takes up to 50 minutes. If you’re a current Co-op colleague, this does not need to be completed.DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: MarketingIndustries: Wholesale Food and Beverage
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