Social Media Marketing Supervisor (Fixed-term contract)
Location: London, United Kingdom. Company: Disney Store.
Overview
As Social Media Supervisor for Disney Store EMEA, you’ll lead organic social strategy, content planning, calendar management, and performance insights across platforms. Working within the Brand Marketing team, you’ll create inclusive campaigns that drive engagement, grow awareness among new audiences, and support e-commerce traffic across the region. You’ll collaborate with acquisition, brand, PR, and digital teams to align paid and organic efforts, activate brand moments, and amplify reach. The role also supports performance marketing teams across EMEA by coordinating and sharing creative assets. This is a fixed-term contract position located at our London office in Hammersmith, requiring four days of on-site attendance per week.
What You Will Do
Partner with the Brand Marketing Manager, EMEA, to shape and deliver Disney Store’s social media strategy, ensuring all content aligns with brand guidelines and is approved prior to publishing
Plan and manage quarterly content calendars that reflect business priorities and inspire diverse audiences across EMEA
Lead the Disney Store EMEA Brand Ambassador programme, fostering authentic connections with our community
Adapt social content and captions to resonate with local markets across EMEA
Brief and guide creative development in collaboration with internal teams and agency partners to produce compelling social content
Deliver a multi-channel strategy that supports both physical retail locations and e-commerce platforms across EMEA
Collaborate with the CRM Manager to ensure consistent and impactful messaging across email and social campaigns
Monitor performance metrics and audience engagement to refine future content strategies
Use social listening and guest feedback to deepen understanding of our audience and uncover new engagement opportunities
Schedule posts across Disney Store social platforms and implement tracking for performance reporting
Build strong relationships across The Walt Disney Company to maximise collaboration and campaign impact, including with North America teams to share insights and drive efficiency
Brief photography needs for EMEA social channels and capture ad hoc content to support real-time storytelling
Required Qualifications & Skills
Digital marketing related degree desirable and/or demonstrable experience of e-commerce marketing, preferably for a European multi-channel retailer
Experience of managing social media channels including Facebook and Instagram, essential
Knowledge of analytics tools such as Adobe Analytics, essential
Experience of social media scheduling tools, essential
Experience of social listening tools such as Brand Watch, preferred
Proven experience of collaboration across departments to achieve joint objectives
Ability to work autonomously to drive and deliver commitments
Demonstrates a creative and commercial view with a focus on ROI
Commercial with good understanding of brand management
Ability to communicate effectively and build relationships at all levels of the business
Ability to successfully manage priorities and deadlines whilst adopting a flexible approach
The Perks
25 days annual leave
Private medical insurance & dental care
Free Park Entry: the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED (disability & neurodiversity), and TRUST (Mental Health & Wellbeing)
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
關於 Disney Store:
迪士尼商店於 1987 年開業，售賣包括獨家產品系列在內的優質產品，為迪士尼的主要娛樂提案及迪士尼、彼思、星球大戰及 Marvel 的人物作支援及宣傳。shopDisney.com 是適合所有年齡層顧客的電子商貿熱點，提供一系列分別來自迪士尼商店、迪士尼消費產品授權商、全球系列及合作計劃和迪士尼樂園及度假村的精選最佳產品，其中包括時尚服飾及配飾、玩具、家居及收藏品。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 The Disney Store (UK) Ltd , 其所屬的業務部門是 Disney Store 。
The Disney Store (UK) Ltd 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。
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