Overview

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Sitting within Catch22’s Communications Team, based upon our communications strategy, you will be responsible for developing and executing our social media and digital marketing strategies, and ensure we maintain a consistent and compelling online presence. You will also oversee our website and Google Ads accounts and play a crucial role in identifying new trends and innovations to keep Catch22 ahead of the curve.

You will be a dynamic, creative and strategic social media and marketing expert to lead our digital presence and amplify our voice across multiple platforms. This is an exciting opportunity to shape Catch22’s public image and help build stronger engagement with our audiences.

You will oversee a team of talented communications experts, as well as work closely with people in the wider Communications and Engagement team. You will be working closely with our services and operations teams to gather stories and impact measures to feed into Catch22’s wider communications work.

For further information on the main duties and accountabilities, please download the job description and personal specification.

Responsibilities

The role focuses on developing and executing social media and digital marketing strategies, maintaining a consistent online presence, and overseeing the website and Google Ads accounts. You will identify trends and innovations to keep Catch22 ahead of the curve, lead digital presence, and amplify Catch22’s voice across multiple platforms. You will collaborate with the Communications and Engagement team and with services and operations teams to gather stories and impact measures for wider communications work.

Qualifications

• is able to form strong working relationships with Catch22 staff and external partners
• has proven experience in a social media and/or digital marketing management role
• has a strong understanding of social media platforms, audience engagement strategies, and digital trends – ideally in a similar business-to-business charity environment
• has strong writing and content creation skills, with an eye for detail and tone
• has experience using website CMS platforms (e.g., WordPress)
• has experience managing paid media campaigns, including Google Ads and/or Google Ads Grants
• has an analytical mindset, with the ability to interpret data and drive decisions
• has experience in the charity, social enterprise, or public sector
• has familiarity with SEO, Google Analytics, or other performance monitoring tools, and
• has simple graphic design (e.g., Canva) or video editing skills.

Further information on the qualifications, knowledge, experience, skills and abilities that we are looking for can be found in the job description and personal specification.

Additional information

Salary: £37,500 - £40,000 per annum, depending on experience

Hours of work: Full time, 37 hours per week

Contract: Permanent

Closing date: 20 October 2025

Location: This role is based out of the Catch22 Head Office in London (27 Pear Tree Street). Frequent travel to London will be needed. The successful candidate will need to be in the office, or in-person meetings, at least one day per week or as required for responsibilities. The remaining days can be worked flexibly.

See the benefits of working for Catch22 here.

Interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.