Overview

Description About MoneyGram We're rebuilding one of the most trusted names in fintech — and doing it like a startup. MoneyGram has been a global leader in cross-border payments for decades, and now we're in an exciting chapter: a full-speed, full-scale re-founding backed by Anthony Soohoo and Madison Dearborn Partners. With a globally recognized brand, presence in 200+ countries, and millions of customers, we are rebuilding our growth engine to be faster, smarter, and more customer-obsessed than ever. We are looking for bold operators and builders to run at this opportunity, shape the future of a scaled business, and leave their mark.

About the role: We’re hiring a Senior Manager, Organic Social to lead our global social presence across platforms—driving relevance, reach, and engagement with the audiences that matter most. You’ll own the day-to-day strategy and execution of our organic channels—especially TikTok, Instagram, YouTube Shorts, and emerging formats. You’ll build and manage a social content engine that is data-driven, creator-first, fast, and deeply plugged into culture. You’ll work closely with Field Marketing, CRM, Creative, and Performance teams to amplify campaigns, support key markets, and turn social into a true growth lever. If you’re obsessed with creating scroll-stopping content, spotting trends before they peak, and building social systems that scale, we’d love to talk.

What You\'ll Do

• Own the global organic social strategy—with a focus on TikTok, Instagram, YouTube Shorts, and emerging channels that reach our core customer base.
• Develop, schedule, and publish content that is fast, relevant, localized where needed, and aligned with brand and performance goals.
• Manage a high-volume content calendar across campaigns, product launches, cultural moments, and regional spotlights.
• Collaborate with creators and UGC partners to bring authentic, community-driven content to our channels.
• Partner with Field Marketing, Performance Creative, and CRM to align social with broader campaigns and unlock cross-channel impact.
• Lead social listening and community engagement—monitor trends, respond to conversations, and amplify what works.
• Track performance metrics and own reporting—sharing insights that inform creative, platform strategy, and audience development.
• Stay ahead of AI, trends, and algorithms—you’ll be the first to know when a tool or format is blowing up, and the first to test it.

What We\'re Looking For

• 3-5 years of experience in organic social media or content strategy, ideally in a fast-growth B2C or community-focused business.
• Proven track record of growing and managing accounts on TikTok, Instagram, and YouTube Shorts.
• Experience collaborating with creators, influencers, or UGC networks to scale content production.
• Sharp instincts for what performs—paired with a data mindset and creative flair.
• Strong project management, data and communication skills—you can run a calendar, brief a creator, film customer testimonials from your phone, and understand what is driving better impact.
• Comfortable with tools like Sprout, Dash Hudson, or other publishing/listening platforms.
• Passionate about culture, trends, and customer behavior—especially in global, multilingual contexts.
• Based in the US or the UK with an ability to coordinate with global teams.