Senior Manager, New Seller Success (India), Seller Marketing & Success

Are you customer obsessed, flexible, smart, analytical, strategic yet execution-focused, and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.

We are seeking a talented Senior Manager for the India marketplace to lead as a single-threaded leader, driving new seller acquisition and success through scaled channels. You will establish mechanisms to drive key business metrics in collaboration with the wider team and partner/stakeholder teams across India.

Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Over 2 million sellers across 10 countries list their products on Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem, helping us offer the Earth’s largest selection and lowest prices.

Key job responsibilities

• Lead a team of program managers and operations, defining and executing strategies to acquire new sellers at scale and enable their success on the marketplace.
• Develop insights based on market research, benchmarking, and trend analysis in a fast-paced environment.
• Collaborate with IN Stores and WW Partner teams to align on strategies and initiatives.
• Identify and analyze data regularly to isolate issues, drive improvements, and prioritize program opportunities.
• Set up performance mechanisms, track progress, and manage obstacles to meet objectives.
• Communicate performance insights, root-cause analyses, and improvement areas.
• Anticipate bottlenecks, escalate issues, make tradeoffs, and balance priorities across stakeholders.
• Drive adoption of internal mechanisms and seller-facing tools for long-term benefits.
• Gain support for strategies by writing narratives and influencing peers and senior leadership.

BASIC QUALIFICATIONS

• Experience analyzing data and assessing performance drivers.
• Experience leading stakeholder engagements and presentations with senior and international leaders.
• Experience managing teams.
• Experience improving and creating processes and structures to achieve goals.
• MBA qualification.

PREFERRED QUALIFICATIONS

• MBA from top-tier universities.
• Passionate about people and customers, believing service quality depends on customer perception.
• Data-driven decision-making skills in a complex, fast-changing environment.
• Experience handling ambiguity and independently defining area charters.
• Results-oriented with strong analytical, mediation, and problem-solving skills.
• Experience in e-commerce, retail, or process operations is advantageous.
• Familiarity with data reporting tools like SQL.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link. Amazon is an equal opportunity employer and does not discriminate based on veteran status, disability, or other protected categories.