Senior Client Success Manager (Marketing Effectiveness) required to work with multiple premier brands to provide first class strategic client services. As a Client Success Manager you will be the primary point of contact for our clients, ensuring they derive maximum value from our products/services. Your role will involve building strong relationships, understanding client needs, and facilitating successful outcomes to drive customer satisfaction and retention.

Role Description The Client Success Manager will report to the Client Success Director and work closely with the client leadership team to ensure optimal delivery and satisfaction. The ideal candidate should have a minimum of 5 years of experience in project management, client relationship management, and demonstrable expertise in data analytics, particularly within the realm of marketing effectiveness and Marketing Mix Modelling (MMM).

The Client Success Manager should be able to work in a fast-paced environment, manage multiple projects simultaneously, and prioritise tasks effectively. They should have excellent problem-solving skills, attention to detail, and a proactive approach to identifying and resolving issues. The successful candidate should have a deep understanding of the Marketing Effectiveness and analytics industry, with specific knowl...