OverviewAs one of the South Coast’s leading digital marketing agencies, we design and manage the websites, marketing and business systems for a large number of clients across Dorset, Hampshire and further afield. We’re looking for an experienced Senior Account Manager with agency experience to join our Marketing team.As a Senior Account Manager, you will be responsible for managing and optimising a portfolio of B2B and B2C brands, with a particular focus on multiple channels across content, SEO, PPC, web development, social media, PR, design and print.You will have at least 6+ years of previous agency experience, with the ability to manage multiple projects and people, and strong strategic, organisational and communication skills. There is great scope for further career progression within our fast-growing team.You will be a senior member of our marketing team and help drive business growth through best-in-class client and account management. You will develop proactive account plans and strategies to meet client retention and budget targets, and identify, propose, upsell and implement the most appropriate campaigns, projects or solutions for our clients.Key responsibilitiesBuild and maintain strong relationships with key clients and stakeholders, updating them regularly on campaign aims, processes and resultsManage a portfolio of key accounts and administer day-to-day processesWork closely with clients to understand their overall business objectives and make recommendationsCollaborate with the SEO & Content teams to ensure the right strategic approach for each client and set their marketing strategyEnsure clients have set KPIs and a clear growth planEnsure that all budgets are adhered to and that campaigns are delivered within the agreed timescalesLeverage analytics and reporting tools to assess campaign performance, extract insights and optimise outputsIdentify opportunities and help bring in extra work / upsells to achieve the team monthly targetHelp to coach and mentor the Marketing teamDevelop and implement best practices in Account Management and Client ServicesAct as an ambassador for b4b both internally and externallyRequirementsA strong background in digital marketing and account management within an agency environment is essential – 6+ yearsExcellent understanding of SEO, PPC, Social Media and keen interest in always learning about the digital and marketing landscapeConfident and effective influencer at a senior level, both internally and with existing and prospective clientsStrong analytical mindset - comfortable with campaign data, KPIs, reporting and insight-led optimisationAbility to work to tight deadlines and handle multiple projects at any given timeAn eye for detail paired with excellent verbal and written communication skillsExcellent organisational and analytical skillsGreat presentation skills when dealing with clientsPride in your work and appearance as you will be an ambassador for our businessFull UK Driving Licence with own carThis is a fantastic opportunity to join an expanding and modern business that recognises achievement and will invest time in your training and professional development. A competitive salary of up to £50,000 depending on experience and skill set is offered along with 25 days holiday (plus bank holidays), regular social & team building events, flexible working, sponsored training opportunities, recognition and reward perks, subsidised gym membership, free parking, staff breakout area with pool table, TV and bar and other benefits.If this sounds like you - we'd love to hear from you! Please send your CV and a brief note explaining why you\'d make a great Senior Account Manager at b4b.Please only apply if you can work from our office in Poole, Dorset. #J-18808-Ljbffr