About the Role

We’re looking for a Product Manager with strong e-commerce experience to lead our ticketing and checkout journey—both online and in-venue. You’ll drive revenue impact by optimizing conversion funnels, enabling frictionless guest transactions, and launching high-performing product features.

Reporting to the Director of Product, you’ll lead a cross-functional squad to solve customer problems using insights, testing, and continuous iteration. If you’ve shipped e-commerce, checkout, or POS flows at scale, this is your chance to have a global impact.

This role gives you the flexibility to adopt a hybrid work approach, which includes working from our office located in South Melbourne.

What You'll Do

• Own and optimize the end-to-end ticketing checkout experience.


• Drive A/B tests and experiments to improve conversion and reduce drop-off.


• Use qualitative and quantitative data to shape strategy and prioritization.


• Partner with Design and Engineering to deliver intuitive, scalable solutions.


• Collaborate with stakeholders across growth, marketing, and operations.


• Balance diverse customer needs to deliver measurable outcomes.


• Define clear OKRs and track product performance.


• Communicate progress, priorities, and outcomes to internal and external teams.

About You

• Proven experience in e-commerce, POS, ticketing, or marketplaces.


• Deep understanding of checkout flows, payment processing, and funnels.


• Familiarity with Stripe, Adyen, Braintree, or similar platforms.


• Strong data literacy—comfortable with KPIs, funnel analytics, and A/B testing.


• Customer-obsessed with strong product instincts and communication skills.


• Ability to thrive in fast-paced, ambiguous environments.


• Experience influencing without authority and aligning cross-functional teams.

You get to work on a category-leading product that customers love in a fun, high-growth industry. Check our Capterra and G2 reviews.

What You Can Expect

• Initial call with our Talent Acquisition Manager
  You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.


• Interview with our Director of Product
  You will get to meet with our Director of Product to learn more about the role, hear more about ROLLER’s product vision, and get a feel of the roles’ challenges and opportunities.


• Meet with Squad Members
  This is a chance to meet the team you’d be working closely with. You can hear all about what they’re working on, ask questions, and also share a bit about your experience and how you like to work.


• Presentation Session
  You’ll be invited to our office to present to the team and highlight your approach to product management, how you think about solving customer problems, working with cross-functional teams, and driving outcomes. It’s a great chance for you to share your style, what motivates you and the impact you can make!


• Meet with our Chief Product & Tech Officer
  You’ll get to meet with our Chief Product & Tech Officer to hear about the broader product & tech vision at ROLLER, and how this role contributes to our strategic direction.


• Offer
  If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

Apply for this job

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