Job Specification: Platform Manager, Global Platforms

About WPP Media: WPP Media is a leading global force in media investment management, bringing together some of the world's most innovative and effective media agencies. We are dedicated to delivering exceptional value and transformative growth for our clients by leveraging cutting-edge data, technology, and strategic insights. As part of the wider WPP network, we operate at the forefront of the advertising and communications industry, shaping the future of media and connecting brands with audiences across the globe.

Discover more about WPP Media here: WPP Media | WPP

Role Summary & Impact: Ready to write the next chapter for the world's leading media investment company? We're building an unstoppable marketing team at WPP Media, and we're not stopping 'til we're #1. If you are a passionate platform manager who thinks big and wants to build something extraordinary with us, keep reading! As our Manager for Global Platforms, you'll own the vibe of our entire digital ecosystem, inside and out. You'll be the architect of seamless experiences, connecting our people and amplifying our employer brand across platforms like our intranet, internal comms channels, social media, and career site. Think big, strategize brilliantly, and find innovative ways to engage everyone. From data deep dives to spotting future opportunities, you'll drive real results and make sure every interaction is top-notch. If you're a platform pro who's all about connection and creating amazing digital experiences, hit that apply button.

Key Responsibilities: Here's what you'll be doing:

1. Owning the platform strategy, making sure it's totally in sync with our People Marketing and recruiting goals.
2. Running the show on social media, from scheduling posts to engaging with our community and keeping an ear to the ground.
3. Making our career site and other digital platforms so slick and engaging that candidates can't resist.
4. Exploring, implementing, and managing the coolest MarTech to boost our platform game.
5. Diving deep into platform metrics, uncovering insights, and recommending ways to level up our strategies.
6. Teaming up with content creators, recruiters, and other awesome people to make sure everything's aligned with our recruitment marketing goals.
7. Staying ahead of the curve on social media trends, platform updates, and what's next in tech.
8. Handling reviews and feedback on employer review sites like a pro.
9. Joining forces to create and launch impactful employer branding campaigns.
10. Managing the platform budget like a boss.
11. Guiding regional platform managers to ensure global consistency and brand alignment.

Measures of Success: What winning looks like (3-month mark)

• Get totally fluent in our business vision, proposition, and PVP.
• Map out the current candidate and employee experience, highlighting any pain points and opportunities to shine to inform consolidation efforts.
• Establish clear workflows for running our platforms smoothly. Think efficiency from day one.
• Create a prioritized plan to streamline our platform ecosystem – fewer platforms, bigger impact.

Year One - Let's Make Some Noise!

• Run the streamlined platform ecosystem like a well-oiled machine, creating a top-notch experience.
• Make it easier and faster for candidates and employees to get where they need to go. Track journey milestones – think measurable progress.
• Gather feedback and make sure everyone's loving the changes.

Beyond Year One - Keep the Momentum Going

• Constantly monitor, tweak, and improve. Think data-driven decisions and happy users.
• Regularly revisit the maps to make sure they still reflect the evolving needs of users.
• Keep an eye on what's next and experiment with new tech to keep our platforms cutting-edge.

Required Skills and Experience:

• Proven UX design skills, including proficiency with design tools (e.g., Canva) demonstrated through a portfolio showcasing accessible designs compliant with WCAG standards.
• Experience mapping complex systems and processes, with a passion for creating seamless and user-friendly experiences.
• Familiarity with analytics dashboards, marketing automation, and CRM systems, coupled with strong data analysis skills to inform design decisions and content strategy.
• Strong Microsoft 365 suite skills and a basic understanding of HTML, CSS, and JavaScript, along with SEO principles.
• Excellent written and verbal communication, analytical, and problem-solving skills.
• Ability to work independently and collaboratively as part of a team, including experience collaborating with developers to implement designs.
• Experience conducting user testing and usability testing to improve designs.
• Demonstrated commitment to continuous learning in UX trends and best practices, including the application of AI in augmenting UX workflows.

Bonus Points:

• Experience with HRIS systems and talent management platforms.
• Deep understanding of social media platforms, analytics, and best practices.
• Experience with employer branding platforms or website content management systems.
• Experience working in a global environment.
• Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., Planner, Jira, Trello).

Equal Opportunities: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Life at WPP Media: Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, partner discounts, and employee mental health days.