Overview

We are seeking an experienced, proactive and professional Part-Time Telesales Appointment Maker to join our cleaning services team to generate new business appointments, marketing our services to a diverse sector of growing clients. The successful candidate will play a key role in connecting with potential clients and develop ongoing conversations. This role is part-time; three hours per day, Monday to Friday.

Key Responsibilities

• Make outbound cold calls to prospective clients using data provided by the company.
• Promote our cleaning services and schedule appointments with potential clients.
• Respond to inquiries about our cleaning solutions and provide relevant information.
• Maintain and update CRM systems with accurate records of calls, leads, and appointments.
• Collaborate with the sales and operations teams to ensure appointments are effectively managed.
• Follow up on leads generated through marketing campaigns or referrals.
• Provide exceptional customer service to build trust and rapport with clients.
• Identify new prospects and build databases.

Working Hours

• Part-time: 15 hours per week.
• Schedule: Monday to Friday (3 hours a day).
• Times of Work: 10am to 1pm

Pay

£12.60 per hour (We are a Real Living Wage employer), Performance related bonus

Requirements

Skills and Qualifications Required

• Strong communication and interpersonal skills with a confident telephone manner.
• Previous experience in generating new business leads is essential, preferably within the cleaning or service industry.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Familiarity with CRM software and basic computer skills.
• Sales-oriented mindset with a proactive and results-driven approach.
• Comfortable with cold calling and handling objections professionally.

Benefits

• Company Pension Available
• Free on-site parking