Omnichannel Marketing Manager - 12 months
New Today
Position Summary
Samsung’s Omni Channel Marketing team is committed to activating the best execution for all MX products (mobile, tablet, wearables, audio, computing and accessories). This role defines and controls what consumers “see”, “feel” and “hear” about Samsung MX product & services within our Channel partners.
The Omni Channel Marketing team for MX leads the channel partner marketing relationships and end to end execution across all owned and paid touchpoints. Our channel partners include 14 B2C accounts across Operators, MVNOs, Retailers, Distributors and Sim Free Pure Player channels, encompassing paid ATL, retail high street, below the line retention initiatives and Contact Centre share of business. Our channel partner’s success in ranging, promoting and launching our MX portfolio is central to what we do. By commercialising our marketing, delivering execution leadership and driving innovation, we defend our stronghold in the UK market.
Role and Responsibilities
Your Key Responsibilities:
Working with the channel account team (Account Director and Account Manager) to plan and complete multiple product launches
Completing quarterly promotional plans ensuring a high share of voice is achieved through various touch points of the channel customer journey (TTL)
Deliver brand, commercial and channel objectives (with specific focus on sell out) with our agencies and channel partners
Collaboration on special projects and joint business plan initiatives, in conjunction with channels to drive longer term growth of SEUK channel performance
Responsible for budgeting and handling spend within channels, as well as effective management of marketing accruals, which are associated with channel commercial terms contracts
Digital excellence using our Samsung Digital Blueprint, ensuring channels adhere to blueprint standards, and evolving how we implement digital touchpoints (including ongoing reporting and optimisation)
Responsible for ensuring internal marketing processes are followed prior to committing any spend
Timely delivery of reports including quarterly marketing plans, execution compliance, budget reviews and analysis
Analysing post-launch/campaign results to shape future activities
Tracking of competitor activities to maintain strong SOV, execution leadership and unique points of difference across channels
Organise and attend weekly/monthly/quarterly marketing planning meetings with the channel partners where appropriate
What we need for this role
To be successful, you will possess the following skills and attributes:
Marketing background, ideally with a vendor in the same role or marketing role within a retailer/network operator/agency
Man management experience and strong leadership
Demonstrated experience across the marketing mix – ATL & BTL
Strong PowerPoint and Excel skills
Commercial ability to produce marketing plans, cases and return on investment on marketing spend
Familiar with handling significant marketing budgets
What does success look like?
Passion for mobile, technology and innovation
360 marketing experience, with a focus on digital (and clear understanding of digital marketing metrics)
Experience of managing marketing budgets
Ability to seek out and build relationships with multiple internal and external partners to successfully deliver on key projects
Ability to multi-task and project manage large and sometimes complex activities
Team player with a can-do attitude and spirit
Strong attention to detail
Strong communicator with solid presentation skills
Skills and Qualifications
Benefits
Hybrid working – 3 days in the office and 2 days at home per week
Bonus scheme linked to individual, team and company performance
Car allowance
Pension contribution
Three volunteering days each year
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal
Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
* Please visit Samsung membership to see Privacy Policy. If you are European Economic Resident, please refer to the privacy notices provided by Samsung for EU residents.
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- Location:
- Chertsey, England, United Kingdom
- Job Type:
- FullTime
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