Member and Supporter Marketing Campaigns Manager

Location: The Engine House, Swindon, SN2 2EH

Salary: From £39,966 per annum / 36 Hours per week / Fixed Term Contract (Maternity Cover)

Job type: Fixed Term Contract

Ref: 16191

Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Member and Supporter Marketing Campaigns Manager to join our team. The role is full-time, working 36 hours per week. This is a hybrid role, with 1-2 days a week in our Swindon office and the remainder from home.

This is a great opportunity for an experienced campaigns manager with a passion for heritage and marketing to deliver high-profile supporter and membership campaigns. You'll play a central role in bringing our membership and supporter experience to life - managing flagship projects such as the Annual Appeal, Members' Week and Discounted Partner Attractions portfolio, as well as marketing for legacies and other supporter activities.

The Benefits

• SALARY from £39,966, depending on skills, experience and location
• 25 days’ holiday plus bank holidays, pro rata, rising to 28 days after 3 years
• Matched pension contributions up to 10%
• Flexible hours
• The opportunity to progress your career within the heritage sector
• Apprenticeship opportunities
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you and up to six friends and family members
• 25% discount in our shops and cafes
• Enhanced maternity, paternity or shared parental leave
• Options to buy additional leave
• An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs
• Opportunities to go to some of our great live music and history events

As Member and Supporter Marketing Campaigns Manager, you will lead the delivery of multichannel marketing campaigns that inspire members and supporters, drive income and engagement, and grow loyalty.

You will: Project manage and deliver large-scale campaigns including the Annual Appeal and Members' Week, ensuring campaigns are insight-driven, on time and within budget. Manage supporter marketing activity, including legacies, Discounted Partner Attractions, fundraising projects and ad hoc member initiatives, working with colleagues and agencies to deliver compelling campaigns.

You will also: Build strong relationships with internal teams, suppliers and agencies to deliver campaigns effectively. Oversee budgets, reporting and campaign performance to ensure continuous improvement.

To be considered as a Member and Supporter Marketing Campaigns Manager, you'll need: Campaign management experience across both print and digital channels. Proven experience in consumer marketing communications. Knowledge and experience of CMS, email broadcast tools and web analytics. Experience delivering direct mail campaigns, ideally in the heritage or fundraising sector. Strong project management and stakeholder engagement skills.

Interviews will be held on Wednesday 5 November, in the Swindon office - The Engine House, Firefly Avenue, Swindon SN2 2EH.

If you would like to talk to us, e.g. about workplace adjustments or working patterns, please contact Katherine Bond, Senior Member & Supporter Journey Manager.

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 19/10/2025 23:59:59