Overview

This job is with Trip.com Group, a global travel service provider with multiple brands, and its customer service presence across four regions. We are seeking a Marketing Operations Manager to drive growth and efficiency by optimizing resources, managing localized content, and overseeing marketing campaigns in collaboration with global teams.

Join Trip.com as a Marketing Operations Manager to identify market opportunities, establish partnerships, leverage data insights, and enhance user engagement and revenue. If you are a strategic, results-oriented professional with strong operational and analytical skills, we welcome your application.

In this Role, you’ll get to

• Manage and optimize available resources on Trip.com to drive traffic and revenue growth.
• Analyze and track internal and external data to uncover actionable insights and communicate them effectively.
• Identify and explore external partnership opportunities to increase user engagement and drive sales on the website.
• Work closely with internal business development teams to identify potential products for the target market.
• Collaborate with both local and international marketing teams to plan and execute marketing promotions on the Website/App.
• Assist in localizing content to ensure clear, accurate, and appealing product descriptions in the local language.

What you’ll Need to Succeed

• Passionate about the travel industry.
• Good understanding of digital marketing and tourism platforms.
• Excellent interpersonal, written, and verbal communication skills for effective collaboration with various stakeholders.
• Strong negotiation skills, analytical thinking, and problem-solving abilities.
• Minimum of 2 years of marketing experience, preferably in e-commerce or the travel industry.
• Self-motivated and results-oriented.
• Proficiency in English, with French, Spanish, Italian language skills being a plus.
• Bachelor's degree in Marketing, Business Analytics, or a related field.

Why Trip.com Group

We offer an international, open and inclusive culture that supports and respects team members in and out of the workplace. The company aims to empower employees to define their career path and celebrate progress and success.

• Rapid business growth offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged; global job rotation enables pursuing a global career path and impact.
• Learning opportunities to further your career in leadership, soft skills, and professional expertise.
• Flexible work arrangements.
• Company-sponsored greetings and activities during holidays, birthdays, and team events.

Find out more about Trip.com Group and how it supports your career and life journey within the company pages.