Marketing Manager (Site based) - 1 Silk St, London

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do. 

What you’ll be doing…

Your key responsibilities as the Marketing Manager will consist of:

• Responsible for working collaboratively with interdepartmental stakeholders to lead and support the production of innovative and professional food and non-food customer experience solutions to drive profitability, brand awareness and customer experience.
• Responsible for taking accountability of divisional brand image to ensure promotional materials provide a consistent, market leading and professional customer experience solution in line with corporate and budget requirements through ongoing measurement and analysis.
• Responsible for providing a collaborative approach for client group and wider stakeholders by working with Promotions Manager to provide effective and innovative ongoing customer experience solutions in line with the annual marketing calendar and menu frameworks.
• Responsible for maintaining up to date customer and competitor awareness in order to identify areas of new opportunity and consistently provide marketing leading customer experience solutions.
• Responsible for working with senior operations teams to drive marketing solutions for specific projects within client division to help drive participation and spend.
• Responsible for having an understanding of current food trends in order to develop concepts from initial ideal through to launch and refresh.
• Capable of providing training and coaching as required, either train the trainer for further cascade, or direct with site-based teams.

What can you bring?

The experience and knowledge we are looking for from the future Marketing Manager include:

• Educated to degree level or equivalent i.e. CIM (Ideally from a marketing discipline with experience of managing a specific brand).
• Experience within the contract catering/foodservice marketing industry.
• Knowledge of the care catering, hospitality or service industry with a passion for customer experience.
• Knowledge and experience of digital and social media platforms.
• Exceptional verbal and written communication skills
• Detailed knowledge and a good level of competency in MS Excel, MS Word, MS Power Point, MS Publisher, MS Outlook and general IT functions.
• Must be able and confident in presenting to an educated and diverse audience.

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Wellbeing first - mental health support and wellbeing perks.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You’ll Love Working Here

We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!

Ready to join us? Hit ‘Apply Now’ and let’s chat!