Overview

We’re looking for a Marketing Insight and CRM Manager to lead the development and delivery of our Marketing Insight and CRM Plan. This is a pivotal role at the heart of our marketing operations, where your expertise will inform strategic decision-making across the University.

In this role, you will lead the analysis, interpretation and reporting of internal and external data to support marketing and recruitment activity. You will also manage the University’s CRM system, including stakeholder relationships and system development.

Responsibilities

• Lead the analysis, interpretation and reporting of internal and external data to support marketing and recruitment activity.
• Manage the University’s CRM system, including stakeholder relationships and system development.

Qualifications

• Educated to degree level, preferably in a business or marketing discipline, or substantial relevant work experience and hold two A-Levels (or equivalent/higher qualifications).
• Proven experience managing corporate-grade CRM systems and delivering data-driven insight.
• Strong analytical skills with the ability to present complex information clearly to diverse audiences.
• A strategic thinker with excellent organisational skills and a proactive approach.

What we offer

Hybrid working, blending a mix of remote and on-campus working (dependent on work duties). We offer an excellent employment package and a supportive environment where your ideas and expertise will help shape the future of student engagement and marketing strategy.

Equality, Diversity and Inclusion

The University is deeply committed to equality and diversity for all its students and staff. We seek to be diverse and inclusive, supporting individuals and groups to fulfil their potential and nurture a sense of belonging. We strive to be an accessible, inclusive employer, removing barriers for all. Find out more about our approach to Equality, Diversity and Inclusion, including commitments and accreditations as a Disability Confident Employer, Stonewall Gold Award holder and Top 100 Employer, Athena SWAN Bronze Award holder and Race Equality Charter Bronze Award holder.

How to apply

If you would like to discuss this opportunity further or have any questions about the role, please contact Josie Ellis via email at j.ellis@hud.ac.uk.

For further details about this post and to make an application, please visit: http://hud.ac/u87