Join Our Team as a Marketing & CRM Officer

Location: Sandwich, Kent (Hybrid working)

Salary: £25,000

Contract: Full-time, Permanent

At eXroid Technology Ltd, we believe that behind every system, strategy, and service is a human experience that matters. Guided by our core values we’re looking for a Marketing & CRM Officer who shares our passion for delivering real impact in healthcare.

About the Role

As our Marketing & CRM Officer, you’ll be at the heart of our direct-to-consumer marketing efforts, supporting our mission to improve the patient journey at every step. Reporting to the Director of Marketing & D2C Services, you will:

• Create and manage engaging content across websites, social media, and PR to elevate our brand presence.
• Configure and coordinate communications through HubSpot and Semble, ensuring a seamless patient experience.
• Work closely with internal teams and external agencies, championing both creative ideas and technical excellence.
• Support clinical communications and collaborate with the Operations Manager to enhance the in-clinic experience for staff and patients.

Your Values Matter

We're looking for someone who:

• Empathises with patients and colleagues, always putting people first in their work.
• Works collaboratively and inclusively, respecting different perspectives and skill levels.
• Builds a genuine sense of belonging through communication that connects and includes.
• Is committed to excellence, balancing creativity with a disciplined, process-driven approach.
• Takes pride in their work, with a keen eye for detail and a passion for learning and improvement.

What You’ll Bring

• Experience with HubSpot, Office 365 (especially SharePoint), and content tools like Canva.
• A solid foundation in content creation, digital marketing, and CRM integration.
• Bonus if you have experience with WordPress, Final Cut Pro (or similar) PR, or health services – but not essential.
• A creative and analytical mindset, with the drive to become a specialist in our systems and the flexibility to adapt in a fast-paced environment.

Why Join eXroid?

We’re not just shaping marketing campaigns — we’re shaping better experiences for people navigating healthcare. At eXroid, you’ll be supported by a team that values who you are, not just what you do. You’ll get the tools and autonomy to thrive, plus the collaborative environment to grow.

Ready to make a difference?

Apply today and be part of a team where empathy drives innovation and excellence shapes outcomes.