Overview

FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Marketing & Corporate Communications Specialist to join us on a 6-month fixed-term-contract basis.

Note: This is a 6 month fixed-term-contract position; this is a hybrid role with 3 days in the office and 2 days from home.

Responsibilities

This role supports the Corporate Communications, Brand and Marketing Manager in delivering strategic communications, brand initiatives, stakeholder engagement, and operational coordination across the Bank and Group. The postholder will assist in executing campaigns, managing content, coordinating events, and ensuring consistent messaging across internal and external platforms.

Key Responsibilities

• Brand and Creative Support
  • Assist in the development and rollout of branded assets, templates, and RFPs.
  • Support creative execution across presentations, merchandise, and digital channels.
  • Ensure brand consistency across all communications and materials.
• Campaign and Partnership Activation
  • Coordinate campaign logistics and content delivery for strategic partnerships and engagement campaigns.
• Consumer Duty and Testing
  • Ensure customer communications meet Consumer Duty standards.
  • Coordinate with departments for timely completion of testing and oversight activities.
  • Support thematic reviews and escalate findings to the CCBM Manager.
  • Collaborate with Compliance and Risk teams to align communications with regulatory expectations.
• Digital Platforms
  • Contribute to website, intranet, and social media platforms—including LinkedIn—by supporting content development, stakeholder engagement, and brand alignment.
  • Support the Bank’s social media presence by drafting, scheduling, and monitoring posts that reflect the Bank’s values, promote transparency, and support customer understanding in line with Consumer Duty.
• Internal Engagement and Events
  • Coordinate and support a variety of internal employee engagement event initiatives to promote a collaborative and inclusive workplace culture, encourage cross-departmental networking, and celebrate team achievements.
• General Communications Support
  • Draft and edit internal and external communications.
  • Maintain content calendars and assist with social media scheduling.
  • Monitor LinkedIn engagement metrics and audience feedback to inform content strategy and improve reach and relevance.
  • Ensure all external communications, including LinkedIn posts, are compliant with regulatory standards and reflect the Bank’s commitment to fair customer outcomes.

Qualifications and Skills

• Strong experience within communications.
• Previous experience within Banking/Financial Services is desirable.
• Experience in and/or knowledge of Consumer Duty would be advantageous.
• Familiarity with campaign coordination and event planning.
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook and creative platforms such as Canva.
• Experienced in managing digital content, overseeing website administration, and conducting design evaluations.
• Strong written and verbal communication.
• Excellent organisational and multitasking abilities.
• Collaborative mindset with attention to detail and discretion.

In return we offer a fantastic benefits package including

• Up to 10% employer pension contribution
• Life Assurance Cover
• Income protection
• Private Medical Insurance plan (upon successful completion of probation period)
• Contribution to glasses/contacts and eye testing
• Gym subsidy (up to £50 per month)
• Cycle to work scheme
• Employee Assistance Program
• Interest Free season ticket loan for travel
• Birthday Leave
• 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service
• Give As You Earn (GAYE)

The Curve Group is First Bank UK’s outsource partner for Recruitment and a Data Processor. The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: https://www.thecurvegroup.co.uk/privacy-policy/

First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.