Position: Marketing Associate

Location: Newbury, UK

Experience: Entry level

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Role Overview

We’re seeking a smart, digitally savvy, highly motivated Marketing Associate to support our revenue marketing initiatives in Europe. Reporting to the Director of Revenue Marketing in Sunnyvale, California, the role sits at the intersection of marketing and sales, helping execute marketing programs that generate leads for conversion to qualified pipeline.

Responsibilities

• Coordinate and execute marketing programs. This includes best-practice execution of demand generation events—in-person and digital—to drive MQLs (marketing qualified leads)
• Partner with field teams to ensure timely, impactful follow-up and post-event measurement of results
• Provide ad hoc assistance to support other marketing activities on demand

Education and Experience

Required

• BA/BS in business or marketing or STEM, preferably from Europe or US
• Motivated to start and build a career in technology marketing and business development
• Strong project management and communication skills
• Obsession with excellent execution, results, and process adherence
• Some overlap with Pacific Time required five days a week
• May require up to 50% travel, including quarterly visits to company HQ in California

Ideal

• Familiarity with demand generation, lead lifecycle, and pipeline metrics
• Familiarity with marketing automation, sales automation, and CRM systems

Our Hiring Process is “Easy with eGain”

Step 1

Written test

• Aptitude section – this is a GRE style test (60 minutes or less)

Step 2

Panel interview (in-person at eGain Newbury office and/or remote)