Overview

Marketing Assistant (HOT0BWAT)

Work Location: The Waldorf Hilton, London Aldwych, London WC2B 4DD

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members.

The Waldorf Hilton London is an iconic & historic hotel built in the late 1800s, located in Aldwych. The hotel features 298 guest rooms, including 19 suites, blending Edwardian elegance with modern comfort. Located in London’s theatre district near Covent Garden, the Royal Opera House and Trafalgar Square.

Homage restaurant offers a refined yet inviting atmosphere with a modern British dining style inspired by the hotel’s heritage. Good Godfrey’s provides a Roaring ’20s experience with cocktails and a timeless ambience.

Benefits & Perks

• Free and healthy meals when on duty
• Opportunity to grow within a leading luxury hospitality brand
• Exposure to international marketing strategies and campaigns
• A chance to make a difference through Corporate Responsibility programmes
• Team Member Travel Program: discounted hotel nights plus 50% off Food & Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover

Job Specification

This is an exciting opportunity for a recent graduate, or an individual with a natural ability/interest in marketing to gain exposure to a variety of marketing channels within a fast-paced, leading hotel in the West End of London. Reporting to the Marketing Manager, you’ll be involved in all areas within the Marketing Team, from idea generation, content creation, copywriting and partnerships.

• Support the Marketing Manager in planning and executing marketing campaigns across digital and traditional channels.
• Assist with designing creative materials for all areas of marketing, including brochures, newsletters, presentations and in-room collateral.
• Assist with copywriting across marketing areas and scheduling communications.
• Assist with content creation and photoshoots.
• Liaise with internal departments (Sales, Events, F&B, Front Office, Reservations) to promote seasonal offers, experiences, and guest packages.
• Assist with social media reporting, scheduling, liaising with influencers, press and monitoring analytics.
• Maintain the hotel's online presence on Hilton.com, 3rd party websites and microsites; respond to reviews ensuring accuracy and brand consistency.
• Manage administrative tasks such as maintaining databases, coordinating suppliers and tracking merchandise inventory.
• These tasks form the core foundation of the role, with the expectation to assist the team on a range of projects as required.

About You

• You have a degree in Marketing, Communications, Hospitality or a related field (or equivalent experience such as an apprenticeship).
• You’re highly organised, detail-oriented and able to manage multiple projects simultaneously.
• You’re passionate about marketing, with excellent written and verbal communication skills and a flair for storytelling.
• You’re flexible and adaptable with the ability to learn quickly, use initiative, multitask and think on your feet.
• You think creatively and like to generate new, innovative ideas.
• You’re active on social media and enjoy content creation/display.
• You are a team player and passionate about guest experience.
• Desirable - Experience with Canva, Adobe Creative Suite, iMovie and Mailchimp.

Additional Note

EVERY JOB MAKES THE STAY. At Hilton, it matters where you stay, and every role contributes to unforgettable guest experiences.