Marketing and Communications Director – Filling Good (Sustainable Retail Community Benefit Society)

Location: Remote/Hybrid – Maidenhead, Berkshire
Commitment: Voluntary (Approx. 4 hrs/week)
Application Deadline: 31/07/2025 - We will interview candidates as we receive applications of interest
Start Date: ASAP

About Filling Good

Filling Good is a community-led sustainable retail community benefit society on a mission to reduce waste, promote ethical consumption, and support local, eco-conscious producers. Based in Maidenhead, we are passionate about empowering our members and customers to live more sustainably. As a co-operative, we are owned and governed by our members and guided by values of fairness, transparency, and social impact.

The Role

We are seeking a new Director of Marketing and Communications. This director’s position is responsible for making sure that Filling Good is well known in the area, and to attract as many customers as possible to ensure the good financial health of the co-operative.

Key Responsibilities

Maintain the marketing and communication strategy in line with the existing vision / mission of Filling Good and in agreement with the other members of the Board.

Manage the collective review every year

Deliver the communication and marketing plan

Find the necessary volunteers / resources to execute the plan

Liaise with current volunteers who are responsible for Website, Social Media and Newsletters and other advertising activities.

About You

You have experience in marketing, social media, communication, copywriting.

You have experience with retail, local businesses, and not-for-profit businesses.

You have at least 4 hours per week to dedicate to the position, including some regular board meetings.

Key Objectives

Ensure that the shop is known for its key attributes locally (not for profit, carbon negative, community owned, environmentally friendly etc.)

Promote refills as an attractive way of life.

Convert our good reputation into actual sales in the shop.

What You’ll Gain

Be part of a vibrant, values-driven community

Lead meaningful change in local sustainability

Gain board-level experience in an innovative co-operative model

Collaborate with a passionate, diverse team of volunteers and members

Filling Good is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds, experiences, and identities.

As a not-for-profit Community Benefit Society, our mission is to reduce waste, promote ethical consumption & support local, eco-conscious producers.