Manager empresa de marketing

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Location: Hybrid working from our Dearne Valley (Rotherham) site, you will be required to work 2 days in the office and 3 days at home.
Contract: Permanent
Hours: Full-Time - 37.Shift pattern: working shifts between the hours of 7am - 11pm Monday to Friday and 7am to 10:30pm Saturday & Sunday, including Bank Holidays
Training: 4 weeks training which will be Monday to Friday 9am to 5:30pm, the training will be carried out on site
As a Customer Service Advisor at Capita, you'll be part of our dynamic Southern Water client team. Become the frontline force for customers facing urgent water-related issues. If you thrive under pressure, love helping people, and want to make a real impact every single day, this is your moment.
We are committed to delivering a personalised, premium service that continually enhances our customers' experience. With advanced technical support tools, our platinum service ensures our experts - that's you - can assist customers whenever and wherever they need it.
Bring your "can-do" attitude and passion for customer service, and we'll provide you with the tools and training to excel in your role. Southern Water Customer Service Advisor
Supporting with inbound calls
Taking ownership of each call you will be delivering a service which makes Southern Water customers feel valued and supported
Taking calls from Southern Water customers to support with a wide range of high priority/emergency enquires. Customers may be experiencing instances of no water, a drop in pressure, discoloured water or in extreme circumstances, flooding in their homes.
Ideally, experience working within a customer service environment.
A quiet space to work at home with a strong WIFI connection
A competitive salary of £24,043 per annum
22 days' holiday
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
Voluntary benefits designed to suit your lifestyle-from discounts on retail and socialising, to health & wellbeing, travel, and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you.
Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at .
For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
Full time
Contract Type:
Permanent
Apply
Location:
Rotherham, South Yorkshire
Job Type:
FullTime

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