Growth and Marketing Director, London

Growth and Marketing Director

6 Days Old

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Growth and Marketing Director Ref: VN391 London

About Us

Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions.

We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right, and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact.

Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.

About the Role

In line with our continued evolution and expansion we are now seeking to hire a talented Growth and Marketing Director to lead business expansion and solution innovation within our facilities management operations. This role is pivotal in identifying market opportunities, developing client-centric service solutions, and driving long-term, profitable growth. The ideal candidate will bring a deep understanding of the Facilities Management industry, proven commercial acumen, and a passion for transforming customer needs into scalable offerings.

Why Join Us

You will be a key driver of innovation and growth in a dynamic, future-focused FM business.
Your role will be central in leading transformative solutions that improve workplace environments and operational excellence.
You will be able to collaborate with a purpose-driven team committed to sustainability, client success, and service excellence.

Key Responsibilities:

Design and evolve integrated facilities management solutions tailored to client needs.
Lead cross-functional teams to develop operational models, digital transformation initiatives, and sustainability-focused offerings.
Benchmark and introduce industry innovations that enhance service delivery, efficiency, and client value.
Oversee pre-sales solution design, pricing strategy, and customised proposals.

Strategic Growth

Develop and execute growth strategies aligned with company objectives across our core offerings.
Identify and evaluate new business opportunities, partnerships, and emerging market trends.
Oversee bid strategy and management for large-scale FM tenders, working cross-functionally with operations and finance.
Lead strategic bidding, and major client acquisition initiatives.
Collaborate with executive leadership on long-term revenue planning and market expansion.

Client & Market Insights

Conduct market analysis to identify emerging trends, competitor positioning, and customer needs.
Translate market intelligence into actionable insights for service innovation and positioning.
Engage with existing and prospective clients to understand challenges and co-create relevant messaging and offerings.

Client & Stakeholder Engagement

Respond and take charge of Client enquires via Website, LinkedIn and Government Portals.
Serve as a trusted advisor to key clients and prospects, translating needs into strategic solutions.
Engage with senior stakeholders to co-create value propositions that align with business goals.
Work closely with operations, finance, and technical leads to ensure feasibility and alignment of solutions.
Build and lead a high-performing team of talented commercially focussed specialists.
Mentor team members and foster a culture of innovation, collaboration, and continuous improvement.
Champion a culture of innovation, creativity, and accountability within the team.

About You

The ideal candidate will have:

Bachelor’s degree in Business, Facilities Management, or a related field.
Proven success in developing and closing large-scale FM contracts or enterprise-level solutions.
Strong understanding of FM service delivery models, contract structures, and operational drivers.
Excellent strategic thinking, commercial insight, and analytical capability.
Exceptional stakeholder management, presentation, and communication skills.
Exposure to workplace transformation, or integrated services.
Familiarity with CAFM/IWMS tools, ESG/sustainability frameworks, or digital FM platforms.
Experience in both public and private sector FM environments.
Strong network across real estate, CRE, or FM industry segments

Diversity Statement

We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally.

Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact careers@macro-group.com to speak to a member of our team.

Seniority level

Seniority level
Director

Employment type

Employment type
Full-time