We are seeking a Global Customer Marketing Manager to join a leading blockchain analytics solutions business. This role will focus on fostering long-term relationships with existing customers, and building a vibrant community of advocates. In addition, this individual will play a role in supporting key tier 1 regional events working with the global events manager.

The aim of this role is to create and nurture a community that existing customers and prospects want to be part of, and to be active advocates of in order to retain customers and grow.

If you have 8+ years in customer marketing in B2B SaaS or technology companies, ideally within the blockchain, financial services, or compliance sectors, this could be the role for you.

Responsibilities will include:

• Customer retention and engagement to deliver the best ongoing customer experience. • Creating customer marketing programs such as email campaigns, webinars and exclusive executive briefings • Product Led Growth acquisition and retention strategy • Customer advocacy & community building to facilitate a platform where customers are empowered to share their experiences and make recommendations • Creating opportunities to network with peer groups and share experiences including an annual customer event • Creating customer advocates thr...