About Sussex Support Service CIC Sussex Support Service CIC is a dedicated community interest company committed to promoting wellbeing within Uckfield and the surrounding areas. As we enter an exciting phase of growth and development, we’re expanding our team with a new position focused on fundraising and marketing. We seek a proactive, engaging individual with a proven track record in these areas to play a key role in our continued success. Purpose of the Role Collaborate closely with the Director of Services to coordinate and drive community, corporate fundraising, and grant applications. Significantly increase overall fundraising income. Enhance the organisation’s profile across Sussex, building stronger relationships and engaging stakeholders effectively. Main Responsibilities

Fundraising Develop, implement, and diversify Sussex Support Service’s fundraising strategy, including community events and initiatives. Organise and coordinate a range of fundraising activities such as sponsored walks, quizzes, pop-up events, etc. Cultivate and manage relationships with individual supporters and donors, fostering long-term involvement and repeat giving. Lead on grant applications, working closely with the Director of Services and Arts Development Coordinator. Manage the organisation’s online presence—website and social media—ensuring regular updates that inspire engagement and donations. Maintain accurate records of all fundraising activities and produce financial reports for funders, donors, and internal review. Keep abreast of updates from the Fundraising Regulator and other relevant bodies, advising the organisation accordingly.

Marketing and Communications Develop and execute a comprehensive marketing strategy to raise awareness of Sussex Support Service. Promote the organisation to older individuals, carers, local influencers, councils, and partner organisations. Oversee and update the organisation’s website, LinkedIn profile, and YouTube channel, ensuring engaging and current content. Expand and actively manage social media channels (Facebook, Instagram, TikTok), with consistent, engaging content and timely responses. Collaborate with staff and service users to gather stories, testimonials, images, and case studies that support fundraising and promotional efforts. Design and produce marketing materials in line with brand guidelines, including newsletters, leaflets, annual reports, and service brochures. Manage press relationships—draft press releases, respond to media requests, and seek awards or recognitions to increase visibility. Coordinate volunteer and staff appreciation events to foster community and engagement. Handle administrative duties related to the role, including correspondence, data management, and reporting. Ensure all activities comply with organisational policies, particularly safeguarding, confidentiality, equal opportunities, and health & safety. Additional Notes The role may require occasional evening or weekend hours for events, with time off in lieu or flexible working arrangements. Regular travel within Sussex is necessary for engagement and event participation. The job description is subject to review and change in line with organisational needs. Person Specification

Essential Experience & Knowledge Proven success in raising income from individuals and corporate partners. Experience in developing, implementing, and evaluating fundraising and marketing strategies. Skilled in managing websites and social media platforms for marketing and fundraising. Strong literacy and numeracy skills with an eye for detail. Capable of creating engaging marketing and promotional materials. Knowledge of issues affecting older people is desirable. Experience within or understanding of the voluntary/community sector is advantageous.

Skills & Personal Attributes Excellent written and verbal communication skills, engaging diverse audiences effectively. Strong relationship-building and networking abilities with influential stakeholders. Confident presenter capable of engaging small and large groups. Highly organized, able to manage multiple priorities, meet deadlines, and work efficiently. Resilient, adaptable, and willing to explore new ideas and approaches. Creative thinker with a proactive attitude towards new initiatives. Ability to work flexibly, responding to changing priorities while maintaining focus. A committed team player who embodies Sussex Support Service’s values and can motivate others. Able to travel independently across Sussex.