Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices in New York, London & more 500+ employees + world-class Data Science team The Role High touch, data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative approach