At a glance:

Full-time starting September, with hybrid working

Mid level (minimum 2-3years experience)

Experienced-based salary between £35,000 - £40,000

London (minimum 3 office days/week)

Five-stars on Glassdoor

Generous 30 days holiday allowance plus bank holidays

Leading benefits package & competitive salary

Work for a Certified B Corporation

Opportunity to get in at the ground floor of a purpose-driven, fast-paced, fast-growth company in the outdoor industry; lots of scope for your growth!

What is the job role?

The eCommerce Lead will manage the day-to-day merchandising, content management and trading of SunGod’s website. They will sit within the Commercial Team, working alongside designers and developers, and closely with our marketing and operations teams to ensure our website meets ambitious goals for both brand and performance.

The eCommerce Lead will optimise the online experience in accordance with our marketing campaign plan, inbound traffic, and product availability to deliver a seamless customer journey - driving sales and conversion whilst preserving brand integrity.

The role is ideal for a technical and operationally minded eCommerce Manager ready to take a step forward in their career, gaining significant autonomy whilst continuing to develop by working amongst an experienced, supportive and skilled team.

Key Responsibilities:

• Lead the day-to-day management of the SunGod website, including content updates, promotion activation and merchandising, ensuring alignment with the marketing plan and delivering budgeted performance.
• Conceptualise, build and manage high-impact landing pages using our CMS, Dato, in accordance with the campaign plan.
• Work with the Marketing team to build, execute and optimise marketing tactics to drive incremental traffic to the site.
• Provide regular reporting to SunGod’s Marketing team on website content performance to support decision-making on future content capture to further aid website performance.
• Own the performance and reporting of key site metrics (including conversion Rate, Bounce Rate, AOV and New & Returning Traffic), and use this data to make impactful site updates.
• Compile comprehensive trading reports, identifying trends and opportunities on a weekly basis and sharing these with the wider team.
• Identify customer journey and UX enhancements, working with our designers and developers to implement on-site. Deliver A/B tests on critical user journeys/site content to deepen platform knowledge
• Own and optimise the product feed, and work with Marketing and Operations to ensure all products are displayed correctly at all times.
• Manage and implement technical and content SEO strategies to enhance SEO performance, with agency support. Primary point of contact and lead for our external SEO agency. Ensure SEO best practices are integrated into marketing campaigns. Providing SEO updates and reporting to the wider team.
  

Who are we looking for?

The ideal person has the following skills, experiences and competencies:

• Shopify native; familiarity with Dato CMS (or other headless content infrastructure is a plus).
• A minimum of 2-3 years of relevant experience in an eCommerce environment
• Our product looks simple, but is modular and highly configurable; attention to detail and the ability to manage lots of inputs is critical.
• Dynamic and versatile. Comfortable in a lean, fast-paced scale-up environment; able to balance strategic thinking with hands-on execution.
• Clear and concise communicator and cross-functional working; the role interacts daily with design, development, marketing and operational teams.
• Analytical, with the ability to transform large and versatile data sets into actionable insights.
• Align with SunGod’s triple bottom line: people, planet, and profit, and integrate these principles into your daily work.
• Have your finger on the pulse of eCommerce trends, and recommend action plans based on trends and analysis to drive continuous improvement

• Additional experience that would be beneficial:
• Experience in the outdoor/sporting industry.
• Experience in start-up / scale-up brands.
• Hands-on technical and content SEO knowledge.

What to expect from this application…

This application will ask a few questions about you and your experience.

You will be required to upload a CV at this stage, so it is ready for a future stage.

Based on your application, you may then be invited to complete a skills-based task followed by a panel interview and a final interview.

Blind Applications

In the first stages of our process, your name and other details will be hidden from your CV and application to remove potential unconscious bias in our hiring processes, and to ensure we hire the best candidate for the role.

A tip before you start...

Before you begin, we recommend you take a moment to ask yourself these questions: Why me? Why this role? Why SunGod?