Responsibilities

• Management of marketing data from website enquiries
• Curate and action enquiry reports to support sales activity.
• Lead generation through digital campaigns, social media engagement, and content-driven initiatives.
• Write and edit engaging content across multiple channels, including newsletters, articles, press releases, website updates, and promotional campaigns.
• Take ownership of email marketing efforts – including ideation, content curation, execution, and reporting on campaign performance.
• Manage CRM data to support marketing and sales activity.
• Engage with our online community by replying to customer reviews, comments, and enquiries, ensuring a professional and personable brand presence.
• Collaborate closely with both Sales and Marketing teams to align messaging, share insights, and ensure effective communication.
• Provide ad-hoc support for content creation, social media management, and edits to marketing materials.
• Assist with website updates – previous experience with systems would be highly beneficial.

Qualifications

• 1–3 years’ experience in a marketing, communications, or administrative support role.
• A strong writer, capable of producing engaging, professional content tailored to different audiences.
• Experience in email marketing and campaign reporting.
• Strong interpersonal and communication skills – able to build relationships internally and externally.
• Highly organised with excellent time management abilities.
• Detail-oriented with the ability to multitask and deliver to deadlines.
• A proactive problem-solver with a solution-focused mindset.
• Adaptability and flexibility to changing priorities and demands.
• Experience working collaboratively within a team environment.
• Proficiency in Google Workspace, Microsoft 365, and Canva.
• Familiarity with website CMS and email marketing platforms is desirable.

Please note: This role is office-based in the Jewellery Quarter, Birmingham

To apply, please send your CV to Isabelle Foster at ifoster@eventmasters.co.uk by 24th September. Kindly include the position title in your email subject line.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Marketing and Sales
• Industries
• Events Services