Digital Channels & Content Marketing Executive
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Digital Channels & Content Marketing Executive
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About CIBSE
CIBSE is the leading authority on building services engineering and a pioneer in responding to the threat of climate change, CIBSE exists to advance global best practice in the profession. Through harnessing the expertise of our members, CIBSE represents the profession as a trusted voice to provide advice and guidance to Government on matters relating to construction, engineering and sustainability. For over 127 years, CIBSE has supported a community of over 22,000 professionals worldwide in their pursuit of excellence in building performance, sustainability and safety to influence the well‑being of individuals and communities of today and of future generations. CIBSE members continue to create the most environmentally friendly systems in major projects across the globe. This is an exciting time to join CIBSE, a charitable organisation, which plays a critical role in a growing and changing sector.
About The Role
This is an exciting role which will require you to plan, deliver and align channel marketing and content activities across CIBSE marketing. The role will primarily focus on social media, email marketing and content creation, while also supporting CIBSE’s communications activities and contributing to raising the Institution’s profile within the industry and beyond. It is a position that defines how CIBSE is represented digitally, maintaining an engaging and value‑led 24/7 ‘shop window’ for the Institution. Sitting within the marketing team, you will play a crucial role in ensuring brand consistency, a single tone of voice and optimise performance across social media and email marketing. The role will suit someone who is passionate about crafting consistent and engaging content for digital channels with a strong understanding of the constantly evolving social media landscape and the ability to keep pace with current trends. You will play a pivotal role in increasing CIBSE’s voice to external audiences and in raising the profile of the profession across our digital channels.
What You Will Do
Drive the content strategy across channels including planning, scheduling and executing campaigns.
Monitor social media channels for trends, engagement and opportunities to improve brand visibility and lead generation activities to the website.
Provide regular reports highlighting key performance and recommendations based on data driven insights.
Create a consistent look and feel across channels, set best practice guidelines by channel and ensure CIBSE’s overall digital output is engaging, accurate, and impactful.
Equip teams to self‑serve across channels by providing templates and insights for optimum performance.
Coordinate the annual email calendar to reflect engagement by audience and to optimise our outreach activities.
Create new and updated digital marketing content that drives traffic and engages audiences. This includes experience in operating cameras for both photography and videography, along with editing skills.
Maintain a content marketing calendar that schedules all aspects of the creation and delivery of content across all channels.
Continuously measure and improve content performance using reporting across Google Analytics, social media and other analytics tools.
Present on email results and develop reports for Networks to showcase how their websites and emails are performing.
Continually review and revise plans to improve email engagement and deliverability.
Provide occasional support to the Comms team to include copywriting and proofreading, as required.
What You Will Need To Be Successful
Experience with Pardot, social media platforms and reporting capability in GA4, in addition to the following attributes which are desirable:
Experience with Adobe Creative Cloud beneficial.
Experience operating a camera for basic photography and videography.
Strong stakeholder management and relationship skills.
Proficient with template and asset creation in Canva.
Excellent organisation skills and ability to manage multiple projects at once.
Experience working within a Charity and/or a professional body preferable.
What CIBSE Offers You
A supportive and friendly working environment
Starting at 25 days Annual Leave increasing to 27 days with length of service, plus Bank Holidays
Contributory pension scheme
Family Friendly Leave
Paid volunteering days
Annual Travel Season Ticket Loan
Cycle to Work Scheme
Life Assurance
Private Medical Insurance
Cash Plan – cash back for routine healthcare treatments
Health and Wellbeing benefits, including Mental Health support, and access to a 24/7 GP service.
Referral Scheme
Shopping portal, rewards programme, and gym discounts
Hybrid Working where people are ‘in the office more days than they are not’
The chance to be part of an evolving, changing and exciting organisation that genuinely does change the world
Application Process
To apply for this role, please include your CV and cover letter outlining how you feel you would be a great fit for the role.
Closing Date
The deadline for all applications is 10 November 2025.
Pay For This Role
Up to £33,000 per year. We reserve the right to close this advert early if we receive sufficient applications. If you think you are a great fit for this role, please submit your application at the earliest opportunity.
Equal Opportunity Statement
The Institution is an equal opportunities employer. The post‑holder will be expected to adhere to and support the Institution’s commitment to diversity, equality and inclusion.
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- Location:
- City Of London, England, United Kingdom
- Job Type:
- FullTime