Customer Support & Marketing Associate
5 Days Old
Job title
Senior Talent Acquisition Specialist - Hiring Marketing, eCommerce, Digital and Creative talent across the UK
Overview
Central Employment Commercial division are working with an established family-run Manufacturing specialist, with a true global customer and supply chain footprint. They have a new role for a Customer Support & Marketing Associate, working alongside the Sales & Marketing Director.
Salary
FT onsite x 5 days, up to £28,000 DOE
Base pay range
Direct message the job poster from Central Employment
Responsibilities
As a Customer Support & Marketing Associate, you will be assisting with a number of key customers to ensure the accounts run smoothly and to the high levels of customer service required, run email marketing campaigns, create product visuals (Canva software) and oversee eCommerce stock levels for two related eCommerce websites.
Providing support to a number of key export customers
Building relationships with the customer to be the main contact for organising orders and ensuring a smooth experience
Liaising with carriers to provide delivery information to customers
Checking and quality checking specific orders
Oversee Email Marketing campaigns and calendars via Mailchimp
Support the Sales & Marketing Director on eCommerce website sales and stock levels
Qualifications
Candidates should have the following background & experience:
Sales order processing
Experience or willingness to learn Email Marketing campaigns (Mailchimp platform)
eCommerce sales and stock order level understanding
Strong organisational skills
Fantastic telephone manner
Ability to easily build relationships, both internal and external
Experience or willingness to learn Canva design software
Background
Candidates will ideally be from a logistics or manufacturing background, however candidates applications from other sectors will also be considered.
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service, Marketing, and Administrative
Industries
Manufacturing
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- Location:
- North East, England, United Kingdom
- Job Type:
- FullTime