Customer Success Manager at AI Marketing SaaS Platform

New Today

This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS product with an impressive roster of global brands.

The Company

AI data analytics SaaS offering, providing marketers with a deep understanding of their customers’ behaviour and ability to automate highly relevant marketing content. Backed by significant funding, they are scaling across the globe fast and so it’s an incredibly exciting time to join.

The Role

  • Own the client relationship and drive value from day one.
  • Build trusted, strategic partnerships with key accounts.
  • Connect the right people to the right stakeholders at the right time.
  • Champion client needs across internal teams.
  • Equip clients with the know-how to get the most from the platform.
  • Keep clients ahead with timely product updates and rollout support.

    • Desired Skills & Experience

    With a passion for driving customer satisfaction, you will have a high touch consultative approach and excellent knowledge of the SaaS marketing space.

  • SaaS and Data platform experience, MarTech desirable
  • Extremely strong presentation and communication skills.
  • Ability to articulate technical concepts at all levels.
  • Strong analytical skills.
    • Apply
    Location:
    London
    Job Type:
    FullTime

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