CRM Manager

New Yesterday

We are delighted to be partnering with our client, a tech-for-good scale up in their search for a CRM and website manager.

My client’s tech platform improves community health and wellbeing.

Following investment they are now looking for a talented marketer to join their team, reporting to the CMO to lead CRM and website performance to drive both acquisition and retention across their two-sided marketplace platform.

The role :

  • Take ownership of the retention and growth of lifetime value across both sides of the marketplace platform.
  • Market the website, working with 3rd parties to ensure the website is optimised across search, UX and improving conversion.
  • Manage the database alongside the Head of CX , ensuring a single customer view from which lead conversion, retention and growth can be maximise.
  • Lead CRM for the business, working across audiences and the customer lifecycle to drive a series of planned and triggered campaigns to drive growth across all audiences.
  • Manage the email platform (hubspot) mailing lists, creative and be responsible for ongoing test / learn and improvement strategies.
  • To manage the Digital Executive, mentoring and growing their skillset in these areas.

This is a the chance to join a scaling tech business who are really making a difference.

For much more information please apply immediately.

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Location:
Manchester
Job Type:
FullTime
Category:
Management & Operations

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