OverviewJoin to apply for the CRM and Marketing Technologies Manager role at Alvarez & Marsal.Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and helping them reach their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.How you will contributeSolid understanding of Marketing organizations, processes and operating modelsStrong business acumen and stakeholder managementUnderstanding of Marketing technology platforms and systems, including MarTech tools, channels and services; CRM, marketing automation, AI and analytics toolsExperience matching business requirements with technical functionalities and capabilitiesAdvanced project and change management skills and experienceStrategy execution through the design and implementation of fit-for-purpose organization structures, operating models, processes and technologiesRegularly liaise with data teams to improve data infrastructure, maintain seamless integration across databases and Martech components, and define and refine requirements for multi-channel CRM initiativesAnalyse, report and translate marketing data into improvement initiativesPartner with Marketing, IT and Business Units to align strategies and ensure effective executionOversee the integration of Martech and CRM solutionsStay ahead of industry trends and innovations, recommending new tools and technologies to drive efficiency and effectivenessServe as a subject matter expert in CRM and Martech, providing insights and recommendations to the Marketing team and other StakeholdersQualificationsBachelor’s degree in Marketing, Technology, Business Administration, or a related fieldExtensive experience managing marketing technology platforms and systems, including Martech tools, CRM, marketing automation, and analytics toolsSolid expertise in Project and Product Management – PMP and CPM certifications are a plusChange Management processes and modelsAnalytical mindset with experience leveraging data to inform strategy and decision-makingFamiliarity with compliance regulations (e.g., GDPR, CCPA) related to customer dataNegotiation and vendor managementWell-organized, high attention to detail, deadline orientedStrong problem solving and troubleshooting skillsExcellent verbal and written skills, with the ability to establish credibility and influence clientsStrong team player, comfortable working in matrix environmentsYour journey at A&MWe recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: MarketingIndustries: Business Consulting and Services and Professional Services #J-18808-Ljbffr