Creative & Content Marketing Manager - Maternity Cover - 12 month FTC

Role overview

Content & Creative Marketing Manager responsible for owning and managing the global content creation schedule, shaping brand storytelling and tone of voice across all touchpoints for Scott Dunn. The role includes building global brand positioning across channels and markets, understanding the diverse guest base, and delivering cross-channel creative content aligned with brand values and KPIs to enable business growth.

Responsibilities

• Lead content strategy — plan, execute, and deliver compelling, high-quality content across digital, print, video, and social platforms.
• Manage global content production — oversee a busy content calendar, ensuring alignment with marketing campaigns and timely delivery.
• Craft impactful storytelling — collaborate with regional marketing leads to create narratives that showcase the “Why Scott Dunn” brand message.
• Own tone of voice — be the guardian of brand language, supporting copy quality, training, and consistency across all platforms.
• Oversee video and creative production — lead the video content strategy, producing visually engaging campaigns.
• Oversee social media strategy — ensure content across channels aligns with the marketing calendar and brand tone/aesthetics.
• Manage relationships with outsourced resources (copywriters, designers, print houses) to ensure content is briefed, refined, and executed to a high standard.
• Collaborate cross-functionally — work with designers, marketing teams, and stakeholders to ensure seamless integration across campaigns.
• Drive performance — develop SEO-optimised, audience-first content that boosts reach, engagement, and conversions.

Requirements

Essential

• 2-3+ years experience in content marketing or a similar creative marketing role
• Proven success in managing content calendars and overseeing global content production
• Exceptional copywriting, proofreading, and editing skills
• Strong leadership and people management experience
• Hands-on experience producing video and multimedia content
• Ability to define and execute organic media strategies
• Passion for travel and a keen eye for industry trends
• Excellent project management, organisation, and multitasking skills
• Creative, innovative, and collaborative, with the ability to engage stakeholders at all levels

Desirable

• A degree in Marketing, Communications, Journalism, Media, or related fields
• Experience in luxury travel marketing or working across global markets

Values & Behaviours

All employees must promote, understand, and apply Scott Dunn’s workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process.

• In the know — Start by listening. Be Precise. Own it.
• In the Detail — Love learning. Embrace feedback. Work with the best.
• Inspiring — Look to the future. Be more we. Win together. We celebrate excellence and have fun.

Location

Office-based in London, Hammersmith.

Why work for Scott Dunn

• Career growth and internal opportunities across Scott Dunn's global offices and Flight Centre Travel Group brands
• Tools to succeed, including development programs, familiarisation, educational trips, LinkedIn Learning, and dedicated time for personal development
• Competitive salary with commissions/bonuses, loyalty scheme, and generous leave
• Recognition programs and opportunities to attend global gatherings
• Perks including private healthcare, pension, staff travel insurance, volunteering leave, cycle to work, season ticket loans, exclusive staff discounts, and share options

Diversity, Equity, and Inclusion

Scott Dunn champions equality, diversity, and inclusivity. We are signatories of Race at Work and Diversity in Hospitality, Travel & Leisure charters. If you require support or accommodations in the recruitment process, please contact recruitment@scottdunn.com.

Apply

You do not need to meet all the requirements to apply. If this role is of interest, we welcome your application.

Note - This description reflects the role as published and may be subject to change.