Accepting applications until: 3 October 2025 Job DescriptionYour new roleWe’re hiring a strategic content marketer to lead how we communicate with our audience across every channel. In this role, you’ll define our content strategy, own our messaging, and create high-impact content that drives awareness, trust, and growth.This is a hands-on, high-ownership role. You’ll need to think big, write well, and bring structure to a content engine that supports the entire customer journey, from first touch to repeat bookings. You’ll work closely with Product, Marketing, and Customer Success to ensure our content is engaging, consistent, and aligned with business goals.Key ResponsibilitiesOwn our content strategy and roadmap across all channels, including web, product, campaigns, thought leadership, and moreDefine and evolve our brand voice and messaging frameworkWrite and edit content that supports acquisition, onboarding, retention, and advocacy — including blogs, case studies, whitepapers, website copy, emails, and one-pagersPartner with product to support go-to-market efforts and launchesManage and maintain a content calendar tied to product updates, campaigns, and business prioritiesWork with designers and external partners to bring content to life visuallyUse data to track performance, learn what’s working, and optimize content strategy accordinglyEnsure consistency across all customer-facing contentWhat You’ll Love About This RoleThink Big: Create standout content that defines category leadership and sparks industry conversationsOwn It: Take full ownership of our content roadmap, from ideation to execution and performance analysisKeep it Simple: Streamline content creation workflows and build processes that scale with clarityBetter Together: Collaborate closely with Product, Marketing, and Customer Success to align content with business goalsWhat Success Looks LikeIn your first few months, you’ll have: fully embedded yourself into the team and developed a deep understanding of our brand, voice, and customersDelivered a stream of high-quality content aligned with business goalsRolled out updates to our tone of voice and messaging frameworkSupported key campaigns with impactful content that drives engagementBuilt strong relationships with collaborators across departments and creative partnersImplemented processes to track content performance and guide future strategyWhat You’ll NeedThe ideal candidate will bring creativity, initiative, and a strategic mindset to the table. You’ll likely have:5+ years in content marketing, copywriting, or brand communications — ideally in B2BOutstanding writing and editing skills with a strong sense of voice, clarity, and narrativeExperience shaping brand tone and messaging frameworks from the ground upAbility to balance long-term strategy with day-to-day executionStrong grasp of content performance metrics, SEO principles, and distribution tacticsComfortable owning content end-to-end and working cross-functionally #J-18808-Ljbffr