Content Manager, Client & Marketing Insights Management page is loaded## Content Manager, Client & Marketing Insights Managementlocations: Edinburghtime type: Full timeposted on: Posted 4 Days Agojob requisition id: R0004328## Job TitleContent Manager, Client & Marketing Insights Management## DepartmentClient & Marketing Services-BG-UK## Overview of DepartmentBaillie Gifford’s business depends on providing our clients with first class investment performance and client service. The Clients Department is responsible for liaising with existing clients and trying to attract potential new clients which then allows our investors to focus on investing. It is the Clients Department who are the main interface between clients and Baillie Gifford.The Clients Department functions as various business units working together to provide our clients with the highest possible level of customer service. The Client and Marketing Services area sits within the Clients Department and is responsible for the production of a range of marketing and client content and data for prospective and existing clients.The team is responsible for producing and managing Insights content for the Clients Department, ensuring consistency of both message and style.## Purpose of RoleThe Client and Marketing Insights Management team is responsible for Insights production and content management for the Clients Department, ensuring consistency of both message and style. We are a dedicated resource partnering with the business to help with content planning, creation, and distribution. Each member of the team is strategy aligned and supports a part of a regional business unit. We work closely with colleagues responsible for the website, events, social media, film production and marketing campaigns.## ResponsibilitiesProduction, curation and delivery of content across all platforms. Including but not limited to:* **Content creation** - Production of creative insights articles through coordination with relevant teams from idea generation to publication.* **Content planning** – Lead planning of content ideas and activities by collaborating with specialist marketing teams to deliver a coherent plan to help achieve regional and strategy business plan objectives. Feed content gaps into team and onwards to CPGG and DLG.* **Idea generation** – Contribute to specialist marketing teams ideas where appropriate, to generate original and high-quality content in the form of articles, films, podcasts, infographics and social posts to meeting business plan objectives.* **Content distribution** – Work in partnership with regional CSAs, PR, social media and mailing teams to ensure our content is being effectively distributed. Collaborate to ensure effective delivery.* **Analytics** – Collaborate with firmwide analytics specialist to build the required reports. Track content with regular reporting and data analysis to measure success against key performance indicators identified during business planning.* Deliver high quality output, demonstrating understanding of the requirements of stakeholders. Capable of peer checking others work.* Maintain a network of effective relationships with colleagues at all levels. Works to strengthen relationships.* Responsible for training, developing and mentoring new and existing team members, providing general guidance and direction.* Ensure clear and accurate tagging and controls within Digital Asset Management tool* Contribute ideas, focusing on continuous improvement keeping in mind digital transformation.* Maintain knowledge of current regulatory practice.* May assist in further department/inter-departmental projects as required**Your knowledge and experience:*** High degree of accuracy and attention to detail* Strong numerical and grammar skills* Able to communicate effectively with a wide range of people* Able to work under pressure, with a positive “can –do” attitude* Strong team working skills**The type of candidate that we’re looking for:**Our team’s success hinges on three key skills: building relationships, using digital tools effectively, and a drive for continuous improvement. Our ideal candidate can demonstrate an ability to use technology in the context of marketing operations, giving examples of where they have taken time to identify and meet the end user’s needs, and has experience of proactively working to build relationships. This is not a must have, however. If you are curious about new software and how it can be used effectively and are passionate about building deep professional relationships, we want to hear from you. A desire to learn new, sometimes technical, information is essential. Our ideal candidate will proactively foster continuous improvement in their day-to-day work. This eagerness to learn will set you up for success.**Critical Skills:*** Nurture relationships* Digital effectiveness* Improvement mindset## Closing DateOctober 9, 2025*At Baillie Gifford we are committed to fostering an inclusive and respectful culture in which each of our colleagues can thrive and develop. We believe that our clients are best served by a diverse workforce with the experiences, ideas and perspectives that this brings.*If you are currently working at Baillie Gifford as an employee or contractor please apply to this job from the firm's Workday internal career site.Baillie Gifford is an independent, private partnership, which allows us to focus entirely on our clients and their investments. It helps our stability, motivation and culture and enables us to take a long-term view on all that we do, including staff development, client relationships and investing.And just like with our investments, we’re good at spotting potential in our employees. Join us and we’ll actively support you to explore the possibilities of your career and interests. We’ll give you on-going training and development, all to ensure you have valuable opportunities to grow your unique talents and pursue your goals. We’re also incredibly committed to the wellbeing of our employees.This is just a taste of our culture. One that was created by the partners who own and will work with you every day in the firm. People who are always on hand to hear your ideas and suggestions of how to make Baillie Gifford an even better place to be.So, if this sounds like somewhere you could realise your full potential, then our next investment could be you.If you have any questions or issues regarding your application, please contact us at HR@bailliegifford.com.For more detail on careers at Baillie Gifford visit our careers site at:This page hosts our regular vacancies - to view our graduate and internship vacancies follow this #J-18808-Ljbffr