Communications Coordinator (Marketing Delivery Nights) Location: Stoke-On-Trent, England, United Kingdom Posted: 2 days ago At bet365, we’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we employ over 9,000 people and serve more than 100 million customers in 27 languages. Our focus on In‑Play betting solidifies our market‑leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. Job Description As a Communications Coordinator, you will be responsible for actioning overnight sends, scheduling and delivering customer communications and offers for the Sports and Gaming products. You will manage the overnight workload, keeping schedules accurate, setting up offers and monitoring ongoing sends. Experience in other marketing‑based roles is advantageous but not essential, as full training will be provided. The night shift follows a 7 on 7 off pattern, with typical shifts from 19:30 to 07:00. Responsibilities You will be responsible for the overnight workload, including:

Keeping schedules accurate Setting up offers Monitoring ongoing sends Coordinating the delivery of content for multi‑faced marketing campaigns, including pre‑planned and ad‑hoc promotions Setting up tracking and delivery of offers, and sending the required promotional messaging to drive customer interest Maintaining global communication schedules and ensuring sending regulations are adhered to Checking set‑ups for user data, content and offers to meet CRM requirements, amending where necessary Screening content before it is sent directly to customers, ensuring it achieves the correct purpose following the corresponding campaign brief Seeking ways to improve processes by eradicating errors and improving efficiency

Qualifications

Proven ability to execute processes, whilst utilising a methodical and consistent approach Strong problem‑solving skills to determine the source of a potential problem and find an effective solution Excellent level of communication skills, both verbal and written Strong organisational and time‑management skills, with the ability to utilise time productively and efficiently Outstanding attention to detail, while working to time‑sensitive deadlines Ability to manage multiple requests at once and be resilient and responsive to change Excellent Microsoft Excel knowledge

Additional Information

Full training will be provided for this role Night shift follows a 7 on 7 off pattern, with typical shifts from 19:30 to 07:00

Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Marketing Industries Gambling Facilities and Casinos By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice – https://www.bet365careers.com/privacy-policy At bet365, we’re committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We’re Never Ordinary, and we’re always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out. #J-18808-Ljbffr