VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action-we're trusted by Tesco, Asda, Dunelm, and Iceland, just to name a few.

With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK.

Role Overview

We're looking for a Communications and Engagement Manager to help us evolve how we connect with, inspire, and engage our people at VoCoVo. This role is about more than sharing updates, it's about creating moments that spark connection, encourage conversation, and help people feel informed, involved, and valued.

You'll take a thoughtful look at how we communicate today, using insight and feedback to shape a forward-looking, people-centred approach. Working closely with the People Team and senior leaders, you'll help bring our culture to life through clear, authentic communication that supports both our values and our business goals.

What we're looking for

• Experience in internal communications, employee engagement, or PR, ideally within a growing or technology-led business

• Strong strategic thinking, with the ability to turn insight into clear, engaging communication

• Excellent written and verbal communication skills, with a natural eye for storytelling and tone

• A creative, people-centred problem solver who cares about connection and culture

• Proven experience improving employee engagement and bringing teams together

• Comfortable coaching or supporting others to build confidence in communication

• Organised and proactive, with strong project management skills and the ability to juggle priorities
  

Nice-to-Have Skills

• Experience partnering with senior leaders on communication or engagement initiatives

• Familiarity with engagement, analytics, and collaboration tools
  

What you'll do

• Shape and deliver a people-centred internal communications and engagement approach that supports our values and business priorities

• Partner with senior leaders, the People Team, Marketing, and Talent to ensure communication is clear, consistent, and authentic

• Create engaging communications and campaigns that inform, inspire, and bring teams together

• Act as a culture and brand guardian across internal channels and messaging

• Build space for two-way conversation through feedback, listening sessions, and Q&As

• Coach and support leaders and teams to communicate with clarity, empathy, and impact

• Support key projects, change initiatives, and moments that matter across VoCoVo

• Own and evolve internal channels, using insight and data to continuously improve engagement
  

Salary

Salary range: £45,000 - £55,000 per year.

Benefits

• 25 Days Holiday + Bank Holidays (increases with years of service)

• Option to buy or sell 5 days holiday each year

• Sick Pay - 8 weeks full pay, 4 weeks half pay

• Life Assurance - (4 times basic pay)

• Private Medical Insurance

• Employee Assistance Programmes (EAP)

• Cycle2Work Scheme

• Electric car green salary sacrifice scheme

• Enhanced Maternity & Paternity package

• Child Care Scheme

• Training & development opportunities

• Company organised events

• Pension (Royal London Group) 5% employer contribution matched

• Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones
  

Diversity and Inclusion

At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED

Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity

ONE TEAM

Collaboration of all for VoCoVo's happiness and success

INNOVATION

Our products are constantly evolving to tackle the pain points of retailers across the globe

CUSTOMER FOCUSED

Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations

EMPOWERED

Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit, apply now!