Business Development, Administration & Marketing Coordinator (Full Time, Office Based)

Location: Raynes Park, London (SW20)

About Us

Blakes Chartered Surveyors, Extension.Lease, and Arcadia Law are sister businesses working together to deliver high-quality property valuation and legal services for lease extensions, freehold purchases, and enfranchisement. We are a growing group with a steady stream of enquiries from leaseholders and freeholders across London and the South East.

We are now looking for a confident, ambitious and professional Business Development & Marketing Coordinator to help us convert warm leads into instructions, strengthen our relationships with key referrers, and manage the day-to-day administration that keeps our business running smoothly.

Key Responsibilities

Business Development & Client Engagement

• Follow up with potential clients (warm leads) who have previously enquired but not instructed, using phone, email and written communication.
• Build relationships with local estate agents, mortgage brokers, property managers and other potential referrers.
• Support directors in identifying new opportunities to grow revenue and expand our client base.
• Track, monitor and report on lead conversions and outreach activity.

Marketing & Outreach

• Assist in implementing marketing strategies to raise brand awareness across Extension.Lease, Arcadia Law and Blakes Surveyors.
• Manage and update social media accounts (LinkedIn, Instagram, etc.), including content creation and scheduling.
• Support website SEO improvements to drive enquiries.
• Prepare email campaigns and follow-up communications for prospective clients and referral partners.

Administration

• Handle incoming enquiries professionally via phone and email.
• Prepare and send terms of engagement letters and quotations.
• Manage diaries and coordinate appointments for surveyors and solicitors.
• Conduct fact-finding calls with prospective clients to ensure efficient handover to the professional team.
• Maintain accurate client and lead records in CRM systems.

What We Offer

• Opportunity to play a key role in the growth of three established and expanding businesses.
• Hands-on exposure to business development, marketing and administration in the property and legal sectors.
• Supportive team environment with real scope to develop your career.
• Competitive salary starting at £25,000, with potential for progression as you grow with the role.

Person Specification

Essential

• Confident, professional telephone manner and excellent written communication skills.
• Organised, efficient and able to manage multiple tasks at once.
• Strong interpersonal skills — able to build rapport quickly with clients and referrers.
• Proactive and ambitious, with a genuine interest in helping businesses grow.
• Comfortable using Microsoft Office, email systems and social media platforms.
• Team player with a flexible, “can-do” attitude.

Desirable

• Previous experience in sales, customer service, marketing or administration (not essential — we are open to juniors hungry to learn).
• Knowledge of property, surveying, legal services or professional services sector.
• Familiarity with SEO, website CMS systems (e.g., WordPress) or CRM tools.
• Experience managing social media accounts for a business.

How to Apply

Please send your CV and a short covering letter explaining why you are a great fit for this role.