Overview

Join Superdrug Head Office- Make a Real Difference Every Day!

Location: East Croydon
Hours: 37.5
Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Our vibrant Head Office, based by East Croydon station, is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts customers and teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by customers for value, choice, friendly advice, service and fun. Our success comes from our people; we’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Role at a glance

As the Assistant Brand and Creative Manager, you will report to the Brand Manager and support the brand team to create, develop, and cascade core brand and seasonal campaign assets. This includes brand and event creative guidelines, key campaigns, in-store imagery, and other exciting projects. You will help maintain the Superdrug brand, deliver a consistent customer message, enhance the store environment, and optimise for online channels (O+O) to retain and attract customers in line with business strategy.

Responsibilities

Brand

• Assist the Brand Manager with developing and maintaining brand guidelines that reflect brand values and deliver a recognisable, consistent message for all marketing activity, media, and applications.
• Act as a brand guardian, communicating guidelines to internal and external stakeholders to ensure a consistent look and feel in-store and online.
• Manage and maintain the supplier tagging sign-off process, maximizing exposure while adhering to guidelines.
• Build and maintain relationships with internal and external stakeholders.
• Undertake special and tactical projects as required.

Creative & Campaign

• Oversee the creation of event creative guidelines within the customer calendar, from briefing to execution and handover to stakeholders.
• Expertise in briefing, including event/theme direction, objectives, KPIs, brand and creative examples, trends/insights, and clear deliverables for agencies.
• Assist with the creative process for Superdrug brand shoots (lifestyle & product) ensuring imagery adheres to brand guidelines and values.
• Host cross-functional meetings to share information, review campaign execution, and align on objectives and timings.
• Keep up with design trends and explore inclusive, accessible ways to communicate with customers.
• Ensure clear communication across the business to translate marketing strategy across all media.
• Collaborate with Buying and Finance to evaluate ROI and identify opportunities for future creatives.
• Conduct seasonal competitor reviews and report to key stakeholders.
• Manage budgets and timescales as agreed.

Event Management

• Manage the annual Supplier conference from start to finish, with support from the Brand Manager and wider marketing team.
• Collaborate with the event agency to source venues and accommodations, manage invitations, and oversee attendee lists.
• Lead event styling (AV, décor, staging) and coordinate the brand room with stakeholders for face-to-face time with suppliers.
• Provide weekly updates to the internal executive team and work closely with Marketing and Trading Director.
• Co-own high-profile events, such as The Star Awards.

Team scope

Who you will work with

Internal: Marketing Team, Commercial Team, Own Brand Team, Store Operations, Legal, Finance, Retail teams – Stores, Area Managers. External: Customers, Agencies, Suppliers, Partnership brands and other companies.

Requirements

What you’ll need

2+ years’ experience in marketing, creative or similar field. A degree in a creative or business field is valuable. You will understand core marketing principles and have experience writing comprehensive briefs.

This job is a good fit if you

• Have experience working with creative agencies or in-house teams
• Have project and/or account management experience
• Have budget management experience
• Thrive in a fast-paced marketing and retail environment
• Are confident, energetic, and comfortable presenting to executives
• Have excellent communication and organizational skills
• Pay strong attention to detail and are design-led
• Can meet deadlines and prioritise workload; work on your own initiative
• Are a problem solver and adaptable

What you’ll need

2+ years’ experience in marketing, creative, or a similar field. A degree in a creative or business field is valuable. Understanding of core marketing principles and experience writing comprehensive briefs.

Benefits

• 33 days holiday rising to 38 days with length of service (incl. bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand products in store and online
• Hybrid working patterns: 2 days WFH, 3 days in the East Croydon office
• Company pension matching and bonus
• Wagestream – access to a percentage of your pay as you earn it
• Being part of a group with Savers, The Perfume Shop and Three UK
• Part of A.S. Watson Group – 15,700+ stores in 25 markets
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay, and pregnancy loss support

Hours: 37.5 | 9:00am - 5:30pm. Hybrid working available depending on role responsibilities.

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Come and be part of something special.